Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
347 reviews
TORCHSTAR - Light Fixtures WholesalerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TORCHSTAR® lights up homes of all styles. We prioritize customer-first experiences, partnering with small businesses for excellent last-mile service. Our mission is building an accessible platform where people connect and benefit from our lighting innovations.Together we shine, together we grow – TORCHSTAR® promise.
TORCHSTAR - Light Fixtures Wholesaler (torchstar.us) has 347 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
347 approved reviews, newest moderated first
Well to begin with, Justin was great with customer service. This hardwired spotlight is perfect and SUPER BRIGHT! I love the different options of auto/on/distance/timer/test modes.up to 60ft range. Gotta get you one, simple to install with all the hardware needed
By Cheryl S.
They quickly assessed my warranty claim and validated it and had a new lamp shipped out within a couple of days. Great customer service in this day and age.
By LMS
Got some great security lights from Justin. He was a pleasure to work with
By Jacob K.
I’m very happy with the quality of the spotlights I installed. Everything went together perfectly during installation. Justin was helpful and responsive when I had a couple questions. I recommend!
By Joe
Ruby was very helpful in helping me find the specific parts I needed that my homebuilder had sourced that were almost impossible for me find on my own =]
By Robert J.
I worked with Ruby and she was able to replace just one of the lights I had issue with after I installed the entire set of lights and noticed the last one was broken. So glad I reached out versus just returning the item!
By Rob
Ruby was very responsive, helpful and made the whole experience very easy.
By K B.
Torchstar was very diligent about following up on a problem and fixing it. I highly recommend them!
By Rita
