TopTrendyGearReviews of toptrendygear.com

Warehouse: 4925 S Broadway Ave Unit #8036, Wichita, Kansas

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The Fair Hearing score

3.3/ 5

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169 reviews

TopTrendyGear3.3Average

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About TopTrendyGear

At Toptrendygear.com, we are committed to providing our customers with the latest and best quality products at affordable prices.Our site boasts an extensive collection of high-end, fashionable clothing, accessories, and tech gadgets to cater to a diverse range of customers. With our user-friendly interface and advanced search engine, customers can easily find what they are looking for among the wide range of product categories we offer.We take pride in offering a secure and hassle-free shopping experience. Our site offers secure payment options and fast, reliable shipping to ensure your products reach you as quickly as possible. We also provide 24/7 customer support to answer any questions or concerns you may have.At Toptrendygear.com, we are constantly updating our inventory with the latest and most sought-after products to stay ahead of the trends. Our commitment to excellence in customer service and quality products has earned us a loyal customer base, and we look forward to welcoming you to our growing community of satisfied customers.Thank you for choosing Toptrendygear.com as your go-to destination for all things trendy and fashionable.

TopTrendyGear (toptrendygear.com) has 169 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.

Also known as: toptrendygear.com
Website: toptrendygear.com
Category: Art & Handicraft
Location: Wichita, Kansas
Listed on The Fair Hearing: 2026

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Jul 17, 2024

Texas-themed clock

I ordered a Texas-themed clock, and it is truly beautiful to look at. I love that it is made of metal and the rustic look is perfect. However, it did not arrive well packaged and in working order. The hands were packaged separately inside, so there was some assembly required, which I could handle, but for the price I expected it to arrive ready to go. Perhaps the hands were left for me to install so they wouldn't get damaged in shipment, but they were bent anyway, and I was not able to completely straighten them. The big difficulty was that the stem where the hands are mounted had not been properly protected. It poked through the packaging during shipment and was damaged. I emailed, and discussed options back and forth, and because I was anxious to use the clock, I opted for replacing the power unit, not wait for a whole new clock. It took as long to get the replacement part as it did the clock; I saw shipping updates only after after I emailed again and asked about the delay. Everyone was very polite and professional in their communications, very solicitous, so it makes me sad to say it, but I doubt I will try ordering from them again.

By Susie S.

Response from TopTrendyGear· Aug 12, 2024

Hi Susie, Thank you for sharing your feedback with us. I'm truly sorry to hear about the issues you experienced with the Texas-themed clock and the packaging. We aim for all our products to arrive in perfect condition, and it's clear we fell short in this case. Your feedback about the packaging and the assembly instructions is invaluable, and we'll be reviewing our processes to ensure improvements. We also appreciate your patience with the replacement part and are sorry for the delay and inconvenience. If you have any further concerns or if there's anything more we can do to make this right, please let us know. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Best wishes, Customer Support Department Toptrendygear