Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
323 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Heather Yunger didn't take a typical path into the culinary world, it came mostly out of a crazy (but effective) superstition. A superstition for her beloved Boston Bruins meant bringing her signature cookie, Black & Golds, for every home game.
Top Shelf Cookies (topshelfcookies.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
323 approved reviews, newest moderated first
Arrived on time, packaged nicely, and the gift note was hand written. And the cookies are delicious. Loved it!
By ChristopherSanderson
Response from Top Shelf Cookies· Mar 19, 2023
So glad you enjoyed thank you for your order and for taking the time to leave us some kind words
This place is seriously AMAZING! Some of the best cookies I’ve had. I ordered cookie of the month for my partner (whose favorite food is cookies) and it was the only service that was affordable, they have lots of options, and the cookies are DELICIOUS! Without them my dream of getting a cookie subscription would have been completely out the window. We love the variety, the flavor, and there are enough for us both to enjoy them. My favorite part is that there are no weird artificial ingredients or preservatives. Part of a delicious cookie is good ingredients and Top Shelf really is just that. No corn syrup or unpronounceables. I had a question about allergies and the owner emailed back right away and was very accommodating. I’ve already recommended them to friends!
By Katie C.
Response from Top Shelf Cookies· Mar 16, 2023
Katie, what a nice review! Thank you for your business and taking the time to leave us a kind review!
My boyfriend just loves the cookies so much. It actually became a fun thing that he shared with the UPS guy who was dropping them off. The first time the UPS guy said what is this and my BF opened up the package and shared with the worker. From then on the UPS worker got a cookie whenever he dropped them off.
By anonymous
Response from Top Shelf Cookies· Mar 16, 2023
We're big fans of our UPS Driver too, so we get sharing with them. Thank you for your business and thank you for leaving us a nice review
Amazing and delicious!
By Madison B.
Response from Top Shelf Cookies· Mar 9, 2023
thank you so much for leaving us a kind a review!
Delish cookies, user friendly ordering and prompt delivery nuff said :) Keep it up!
By Sunnydaze
Response from Top Shelf Cookies· Mar 9, 2023
thank you for your order and thank you for taking the time to leave us a kind review!
Loved your cookies!
By Rebecca C.
Response from Top Shelf Cookies· Feb 27, 2023
Thank you so much for your order and taking the time to leave some kind words
The cookies are delicious! I love the creativity and combination of the ingredients! And I appreciate the care that goes into the packaging.
By Grateful on the North S.
Response from Top Shelf Cookies· Mar 6, 2023
What a nice compliment
Our family Loves Top Shelf Cookies! We go almost every week for cookies, frappes, cookie sandwiches, and the entire team is friendly and great. I had cookies shipped the other day and they arrived within 2 days and the people who received them also loved them. A wonderful local addition to the neighborhood.
By Jane D.
Response from Top Shelf Cookies· Feb 17, 2023
Thank you so much for your business and your kind review Jane. We are so grateful for you and your family's support. We're so happy to be neighbors!
