Amazing company to order from to get a…
Amazing company to order from to get a cool electric scooter and more i recommend them.
By drew S.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
140 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TopRiding is a globally recognized brand specializing in electric scooters and electric bikes. Established in 2015, the company began as a trusted B2B partner for leading international brands, building a strong reputation through advanced design, R&D, and manufacturing expertise.Since 2024, TopRiding has shifted its focus to the consumer market, delivering high-quality, eco-friendly mobility solutions to riders worldwide. With sub-brands including FOHOLO and ARICH, TopRiding products are widely embraced across Europe and North America for urban commuting, long-distance travel, and extreme sports.Beyond products, TopRiding provides comprehensive brand support, reliable technical assurance, and an active rider community — striving to be a trusted long-term partner in everyday mobility.
TopRiding (topriding.com) has 140 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
140 approved reviews, newest moderated first
Amazing company to order from to get a cool electric scooter and more i recommend them.
By drew S.
Operator helped me out to get the right parts....awesome!
By James O.
Moa trotinette ea briser la première semaine et j'ai encore aujourd'hui aucun service à la clientèle
By Dominic “Bibi” A.
Response from TopRiding· Apr 27, 2026
Nous sommes sincèrement désolés. Votre trottinette fonctionne-t-elle encore normalement ? Après que vous nous avez contactés, nous vous avons envoyé un phare avant dès que possible. Par la suite, nous avons également fait de notre mieux pour vous aider à résoudre les autres problèmes. Nous espérons que vous pourrez coopérer avec nous. Si vous avez la moindre question, n’hésitez pas à contacter notre service client à l’adresse suivante : [email protected].
Great experience, I had all my issues resolved in few very communicative responses. Definitely would recommend.
By Teonhamez
For this to be my first e scooter, I am satisfied and happy with this brand and absolutely enjoy the smooth rides from scooter and it looks great with many compliments on look and performance. My only issue is with the connector to the LED screen , in which have found to be difficult to connect due to the very small holes to connect the cord , difficult to see to connect. Overall would definitely recommend to anyone looking for great quality scooter and would most definitely pick this brand again for any future pick and purchase of a great scooter. I totally recommend and enjoy with each ride to commute.
By Andra T.
My son has the ZSNAKE Z37 and absolutely loves this scooter. He rides practically every day. He rides soo much through some tough terrain he got a tear in the valve stem and we contacted customer support and they responded within a few hours and we quickly had a replacement part ordered and ready to be shipped. Their customer service is amazing and is always there to help. Would highly recommend Too Riding if you’re looking to purchase a reliable, sturdy and durable scooter!
By Tanya B.
Le service est incroyable. La réponse à mon problème a été répondu très rapidement avec une solution et une photo à l’appui.
By Frédéric B.
Thank you so much for your time and help .. will be buying another Zsnake from you guys asap loved the experience….
By Mario A.