Not good for creators
As a creator I’ve submitted multiple bugs in the platform that are so basic it’s quite suspect. I’ll be moving off the platform or not having it as a priority.
By Flower G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
296 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Topmate enables creators, influencers, experts, and professionals to offer and monetize their expertise through 1:1 calls, webinars, package bookings, queries, and selling digital products.A free, seamless, and beautiful way to let your network connect with you & build lasting relationships.
topmate.io (topmate.io) has 296 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 49 reviews with 1 star · Clear filters
As a creator I’ve submitted multiple bugs in the platform that are so basic it’s quite suspect. I’ll be moving off the platform or not having it as a priority.
By Flower G.
Worst platform when it comes to withdrawing your money as a creator. Withdrawals are never processed within their published SLA of 5-7 working days. You won't get your money unless you send multiple emails to the support team. Avoid this platform as there are better options available.
By JS
I would give 0 if I could. They have taken my money and will not answer my support emails yet send a million marketing emails to me from the same address. Do not use this service.
By Rachel
Topmate does not pay the service providers. IT IS A SCAM. It was paid by service seekers and have went unanswered to support emails regarding payment withdrawal. They don't have phone number listed and the physical address is fraud too.
By SK
This is absolutely the most incompetent service I have ever seen. Their platform is blocked by every single browser I tried to use to pick my client's call, including my own phone. No link sent by them worked. I was forced to cancel the call because they have no customer service ready to assist you. I will never use this again.
By CM
Useless and third class platform. I paid for the one to one session but it didn't happen. It's been more than 1 month there is no response. I emailed them,WhatsApp them. Useless. Please be aware don't spend your money through this platform.and. It's totally trap please don't use it
By Vaibhavi S.
i had sold some courses on my store but i dont got my money i mailed them , tweet the company the ceo but no response very bad poor, never never use this
By TOPMATE MC B.
Booked a meeting with an expert, who never turned up. I tried to get the issue resolved and the only thing I got is an automated response saying we will resolve it in 7 days. This been going on for 3 weeks now, I haven't heard back from the expert or topmate. Quite easy to take someone's hard earned money and be incautious about it.
By Subhalaxmi M.