Agent very respectful and helpful.
Agent very respectful and helpful.
By Shari
Response from Topautologistics· Jun 28, 2026
Thank you Shari, we are happy to hear about your experience and look forward to serving you again in the future.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
36 reviews
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Topautologistics is listed under Shipping & Logistics.
Topautologistics (topautologistics.com) has 36 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Agent very respectful and helpful.
By Shari
Response from Topautologistics· Jun 28, 2026
Thank you Shari, we are happy to hear about your experience and look forward to serving you again in the future.
Pricing was competitive and shipping was fast, but communication was lacking. I was reassured on several occasions I would at least know which day the vehicle would be delivered, but that was never truly clarified until the morning of delivery, making orchestrating delivery acceptance more difficult. I called and texted with Top Auto several times to try and get clarity, but the delivery day was still ambiguous until the morning of the delivery, which was another contact initiated by me (not proactively telling me). The driver was very difficult to communicate with, and also drives like a crazy person (I ended up in traffic with him after the delivery). I don't think it should be too big of an issue to know the day before a delivery arrives. Otherwise, the vehicle arrived with no apparent damage and was delivered quickly.
By CH
Response from Topautologistics· Feb 26, 2026
Thank you for your feedback. We’re glad your vehicle arrived quickly and without damage. You’re absolutely right — delivery communication should have been clearer. We apologize for the lack of proactive updates and understand how that made coordination difficult. We’re also addressing your concerns with the carrier directly. We appreciate your business and the opportunity to improve.