ToolfetchReviews of toolfetch.com

Great prices

I ordered a part after talking with someone who assured me they had 9qty in stock - I called a week later and it had not shipped yet. I was told then, it may ship the next day or the next day or definite by that Friday. I said forget it - give me my credit back and cancel my order. Then she called me 26 hrs later to tell me the part had shipped but there was no shipping trac number. I am waiting for my credit --- very Poor, Slow service. Unreliable -- ****Update- the part was shipped to me after the fact I cancelled the order and I refused the package at the door via FedEx - So I have Not Received the order and am due a refund. Thank You for your help in this matter-#2nd Update ------ The company has since reached out and refunded our credit card. I received a personal apology call beyond the email and assured if I ever do choose to give them another chance they would give me a personal assistant to shop -

Great customer service. Salesman got me in touch with the Husky rep and they answered all my questions. Fast shipping, great saw.

Toolfetch had the best price with low shipping cost.

Got the parts ordered quickly. Not the best price but the other supplier never could get them sent.

My salesperson, Andrew, was great. We got disconnected when I was trying to transfer a call, and he called me back within a short period of time. I was having an issue entering my billing address into the interface, and he did it for me.

It fit, it eorked

Updated 01/14/24 I was told that my order would drop ship from vendor no later than 12/30/24 and I still don't have the product we need for a commercial job we were supposed to start on 01/02/25. Very disappointed. Updated 01/14/24 I was contacted by Tool Fetch and they apologize for the delay on my order and offered to refund the shipping charges for it. I do appreciate the following up with the problem and trying to make things right.