Toolfetch sent me the missing 12 traps…
Toolfetch sent me the missing 12 traps which was very nice. then a few days later the missing 12 traps were delivered to my door.
By Mitch S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
201 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Toolfetch has been a go-to source for tradespeople for over 20 years, and we're proud to be part of the everyday success of plumbers, builders, metalworkers, HVAC techs, and more. We know that finding the right tools isn’t just about the specs—it’s about reliability, durability, and knowing you’ve got the best gear for the job. That’s why we focus on sourcing the highest quality tools and equipment from trusted brands that get the job done.Whether you’re working in plumbing, construction, metal fabrication, or HVAC, or if you need serious lifting equipment, Toolfetch has the tools and equipment you need. We’ve built our reputation by helping professionals like you get what they need, fast. We don’t just want to be a website you visit—we want to be the place you come back to, time and again.At Toolfetch, we are all about making your life easier. We’ve got a simple website, clear product information, and a customer service team who actually knows their stuff and can help you find the right gear for your next project. Take a look around, and you’ll see why we’re a trusted name in the trade your go-to source for reliable tools, safety, and more.
Toolfetch (toolfetch.com) has 201 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 11 reviews with 4 stars · Clear filters
Toolfetch sent me the missing 12 traps which was very nice. then a few days later the missing 12 traps were delivered to my door.
By Mitch S.
Customer service were nice, but need a bit better organization.
By customer
Good service. Efficient. Shipping cost high.
By customer
The order process was simple and easy, the communications were timely, and the product arrived without issue.
By Dirk
The purchasing was very professional. The shipping with R&L Pro was terrible. It took 6 days from NY. to PA. UPS would have put R&L to shame. Thank you for being there when I needed assistance in purchasing but please get better delivery companies. JDA in Pennsylvania.
By Jesse A.
Robert was great to work with. He was helpful and responded to my questions timely. The only complaint I have is that it took longer than I anticipated to have the items shipped.
By BF
Great product
By customer
Only because I would have liked to get my order quicker
By CMeywr
Response from Toolfetch· Mar 28, 2023
Thank you so much for the feedback!