Great Price and Service
I found the best price at Tool Authority and the shipping FREE!.
By Kurt A.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
87 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tool Authority offers high performance construction power tools and fasteners at competitive prices. We are authorized dealers for all the best manufacturers, including: DeWALT, Milwaukee, Makita, Bosch, Hitachi, Porter Cable, Delta, Yamaha, Paslode, Irwin, and many more.
Toolauthority (toolauthority.com) has 87 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
87 approved reviews, newest moderated first
I found the best price at Tool Authority and the shipping FREE!.
By Kurt A.
I love the levels!!! They are sturdy and the best on the market. This review would have received 5 stars (I almost rated this a 3) if the packaging would have been better. For such an important instrument as these levels I would expect better packaging for shipping. The levels just had a single layer of cardboard protecting them and that cardboard was punctured in one place and bent in another and partially opened. I checked the levels and they seem to have arrived safely despite the poor packaging.
By Randv.
It was smooth and complete
By Customer E.
I paid over $20 for 2 day shipping. I was told it would be delivered on Sunday I still have not received my order two days after the guaranteed delivery date. I will never purchase anything from them again and I recommend others don't either. With the issues caused waiting for this part to arrive delaying the project another two days. It would have been cheaper for me to purchase a new framing nailer.
By Ryan
Response from Toolauthority· Feb 6, 2017
Hi Ryan, I'm very sorry to hear about your late shipment. We do everything we can to get our customers' order processed and shipped as promptly as possible, especially given the time-sensitive nature of some of our customers' businesses. I checked on the order in question and saw that it was placed on Jan. 12th, and was processed and shipped (via UPS 2nd Day) from our facility they next day on Jan. 13th. As your order fell over the weekend (UPS doesn't deliver on Sundays), you should have received your order on Monday, however, I see it was not delivered until Tuesday. For that I'm truly sorry. Unfortunately once the order is in the shipping company's hands, there's not much we can do. I do hope you'll reconsider your stance as I can assure you, your business means very much to us. If you do decide to place an order again in the future, please feel free to reach out to us at 1-866-234-8665 and we'll be more than happy to help as best we can. Thanks and have a wonderful day!
I got this to do lug nuts and it's to weak to get it done. I haven't used it on anything else yet. I guess I should have got the 18 volt.
By Lee
I ordered spring spikes. The ordering was easy and the spikes came way sooner than expected. Great price and quick delivery.
By Ronald
Great price, arrived fast but was shipped in reg box and tip had torn through because it was missing reducer. Left me wondering whether this was an "open box" item rather than NIB. Contacted customer service and provided requested photos but never got a final response. It works so that is the most important part.
By Lee
I called two other web based stores first. At both the representatives had zero knowledge about the products. Brandon knows his products and offered advice on their use. At Tool Authority their name rings true and will be my first call from now on!!
By Rick P.