Contractors DirectReviews of contractorsdirect.com

Worst customer service. No response on multiple emails on an order that doesn't update shipping eta. Had to cancel order due to no response.

Was told 2 weeks ago that item was not in stock and would be back in stock within the week and that I would be contacted when it was in stock, called back the 16th and was told it had been in stock all the time and would be shipped that same day and I would receive by the 21st. Did not ship till yesterday the 20th and won't be here till middle of next week. All in all very poor service and would never use them again. They won't offer any compensation for all this trouble, I ask for 20% they offered NOTHING...............

I ordered brand name hedge trimmers at a great price before the same day shipping cut off time. The trimmers shipped a few hours later. Arrived on the third day after purchase. Based on this experience I will defiantly purchase from Contractors Direct again.

Ordered tile spacers with two day air shipping. Heard back via email after I purchased them, there was a back order on one of the products. After emailing and sending a voicemail, I heard back the next day via email regarding sending a partial order. I asked for free expedited shipping because 2 days had already elapsed and they wouldn't do it. Very disappointed, I'll order from someone else next time.

Great pricing and received my item very quickly. Shipped the same day. Had a issue with my tool and customer service helped me through the warranty process. Highly recommend.

Great Customer Service

Whatcha See Is Whatcha Get !High-quality products, trusted seller. Highly recommend. Super lightning-fast shipping. ⭐️⭐️⭐️⭐️⭐️ All the way. Will purchase again from this seller. THANK YOU VERY MUCH .( for BUYER Please refrain from suggesting that negative feedback is ineffective in resolving the issue) .PEACE BRAND NEW ITEM

They sell old pre mixed grout and you likely will not be able to keep the colors consistent from one gallon to the next as a result. Very poor QC. I remodel on the side and I will never use Contractors direct again.