Bad Experience this year on mother day…
Bad Experience this year on mother day very bad service
By Ibrahim S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
69 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Send Gifts to your loved ones in Pakistan... Cakes, Flowers, Qurbani and lots more... Tohfay is the one of the largest online gift portals to send gifts to your loved ones and spread a smile on their beautiful faces. Send Cakes, Flowers, Chocolates, Sw...
Tohfay.com (tohfay.com) has 69 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
69 approved reviews, newest moderated first
Bad Experience this year on mother day very bad service
By Ibrahim S.
Really bad service. flowers delivered were nothing like what was displayed on their website. I paid $26 for 5 wilted roses and dried out flowers and bunches of random leaves to add volume. Such a waste of money. They're theives...
By Hafsa
Trust what everyone else is telling you. Horrible service. Delivered rotten flowers, told me that they will resolve the issue and then stopped replying
By Fahad H.
They did deliver the flowers on time but the roses were all rotten and really old. I was so embarrassed after my family has shown me the picture of ugly dead roses. Waste of money and emotional expression.
By Mehvish U.
Unbelievably bad experience!! I used their service and wanted to surprise my mom sent her samosas and nimko through their site! No confirmation email was sent no communication! My mom review a call and apparently they told her “ woh samosay order kiye thay apke liye magar samosa kahan mil Nahi rahay tu hum kissi aur din Laa dain gay “ So much for the surprise My mom called me and asked me what is this about and ofcourse I was furious I messaged them and called asking what is going on and despite being online online in watsapp I recieved no response at all... I am shocked why are they offering a service that they have no means to Carry out !!!! Hate it they ruined my moms birthday surprise !!!!
By Eiman Q.
Wish there was a way to give 0 stars. I purchased a baby play mat and other gifts $110USD to be sent to my in laws in karachi. Something completely different was sent to the house. I complained so they went back to my in laws house and TOOK THE ITEM BACK without telling me. How embarrassing to take back a gift. They did not send a replacement or give me a refund. I had to use daraz.pk to buy the correct item for only $12USD, literally a fraction of the cost. Now I am fighting them through PayPal to get my money back. I wish I read all these negative reviews before I wasted 3 months of my life.
By DisappointednAngry
Great service i used them last time in 2013 and now i used them again excellent service right on time. As i selected the time same time the deliver. Everything was excellent service and product and customer service 👏 👌 👍 🙌 😀 Thanx will use you again Imran
By Imran W.
I wish I could give them less than one star even -5 for ruining my moms birthday surprise. Save yourself money and lots of disappointment. Very poor customer service as well. No body bother to pick up the call and answer.
By Amin