What made my experience great was the…
What made my experience great was the customer support!! I was able to cancel my order and they were able to process that promptly! 5 stars for sure thank you
By Stephen B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
237 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We sell tobacco products such as cigars, premium cigars, cigarillos, pipe tobacco, filter tubes, blunt wraps and more.Our customer support is 2nd to none with customer service available via chat, email and phone. If you have a question we have a rep standing by to answer your questions or help you solve your issues.Visit TobaccoStockNeed to Contact us?
Tobaccostock (tobaccostock.com) has 237 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 184 reviews with 5 stars · Clear filters
What made my experience great was the customer support!! I was able to cancel my order and they were able to process that promptly! 5 stars for sure thank you
By Stephen B.
I had an issue with the freshness of my cigars, and when I informed customer service, Rachel immediately went above and beyond in helping me. I was issued a full refund! Thanks Rachel!
By LP
Excellent customer service!
By Cameron C.
the people who e-mail me they so nice
By no
If there is a problem with shipment or just asking about tracking, everyone is very helpful.
By Sandra C.
They messed up my first order and my previous review reflected that. After the initial difficulty reaching them, they handle the reship promptly and got my missing items to me. Very happy to order cigars again.
By Andrew U.
Delivery on my first order was fast right to my front door. And the customer service is amazing. Had a problem reached out had an answer within hours. Thanks again Tabaccostock
By Elizabeth F.
My package was lost and they were great at helping me investigate the situation and even offered me either a refund or reshipment. This is the first time it happened to me and I’ve been ordering from them for months but I’m glad they were very helpful.
By Diana