Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
237 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We sell tobacco products such as cigars, premium cigars, cigarillos, pipe tobacco, filter tubes, blunt wraps and more.Our customer support is 2nd to none with customer service available via chat, email and phone. If you have a question we have a rep standing by to answer your questions or help you solve your issues.Visit TobaccoStockNeed to Contact us?
Tobaccostock (tobaccostock.com) has 237 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 184 reviews with 5 stars · Clear filters
Great people!!!!! Easy to work with, oolite and freindly, Sofie and Alex are awesome
By Mike R.
Response from Tobaccostock· Mar 26, 2026
We’re really glad to hear you had a great experience with us. Sofie and Alex will definitely appreciate the shoutout 😊
EXCEPTIONAL CUSTOMER SERVICE...IMMEDIATE RESPONSE TO MY NEEDS....
By NordVPN C.
Response from Tobaccostock· Mar 26, 2026
Thank you so much for your kind words! We’re glad we could assist you quickly and meet your expectations. Providing fast and helpful service is always our goal, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!
they responded in a timely manner
By gareld E.
I had a tricky shipping situation due to a mail forward order with the post office. I gave special instructions to TS (which they followed to the letter), and they got in in contact with me the minute it looked like there were going to be issues with my delivery. TS's customer service is way above and beyond anything I have seen in a very long time!
By Happy C.
Response from Tobaccostock· Feb 27, 2026
Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience. We know situations like mail forwarding can be tricky, so we’re really glad we could stay on top of things and help make sure everything went smoothly for you. Your kind words about our customer service mean a lot to our team, and we’re always here whenever you need us. Thanks again for your support!
I had a mix up on my end and I was amazed at the quick response to help me resolve my mistake. They truly went above and beyond. Very professional and nice.
By Clar
Response from Tobaccostock· Feb 25, 2026
Thank you so much for your thoughtful review! We’re really glad we could help get everything sorted out quickly for you. It means a lot to hear that you felt well taken care of, our team is always here to help. We truly appreciate your support and hope to serve you again soon!
My order was lost by USPS in the last big snow/ice storm of 2026 (not a big surprise). I purchased the insurance for the order (nyvidium?) Tobacco Stock immediately made up the order. Excellent cust serv. Thanks Tobacco stock.
By John B.
Response from Tobaccostock· Feb 25, 2026
Thank you so much for sharing your experience! We know severe weather can sometimes impact shipping, so we’re really glad we could step in quickly and make things right for you. We truly appreciate your support and your kind words, it means a lot to our team!
I've been using their products for years and anytime I have reached out to customer service, I received a response promptly and accurately. Great business!
By Miss M.
Response from Tobaccostock· Feb 25, 2026
We always aim to solve issues quickly and effectively. Thank you for taking the time give us a review!
Good selection and fair prices. Customer service was good too.
By Bob J.
Response from Tobaccostock· Feb 25, 2026
Thank you for your kind words! We’re really happy to hear you enjoyed our selection, prices, and customer service, that truly means a lot to us. We appreciate your support and can’t wait to serve you again soon!
