Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
31 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Tobaccopie (tobaccopie.com) has 31 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
31 approved reviews, newest moderated first
I placed an order from Ted's Tobacco. After several initial auto emails, I thought everything was good. A week later I realized they asked for my ID day after I placed my order. My order was never sent. I have emailed customer service several times and have still not been issued a refund a month later. At this point, I feel I was scammed. There are better Tobacco supplier out there, do not recommend Ted's Tobacco at all!
By Tiesh
SCAMMERS. STAY AWAY!
By Dev V.
Never received ordered in October 2023 cigarettes. Unofficial payment request was kind of suspicious, but I accept the risk. Don't repeat my mistake!
By Anatoly K.
It has been more than 2 1/2 months since order made and no product has been received. The confirmation of the purchase included a bogus tracking number. The company has been nonresponsive to my follow-up emails. Wish I had looked at this company’s reviews before ordering. My recommendation would be to stay away from them.
By Ted and Ann B.
not 1 word to any one person that has given a negative review has gotten a direct reply on this trustpilot, you know tobaccopie is a scam UPDATE from Nov. 25 2023 This is what my bogus tracking states today April 5 2024 Label Created, not yet in system A status update is not yet available on your package. It will be available when the shipper provides an update or the package is given to USPS. Check back soon. These people are thieves STAY AWAY
By Brian E.
I ordered on 1/3/2023 and received email on 1/6/2023 order number 120397 and tracking number UD614553249YP and after a year when tracked it tells me label printed but not in system and after six months they just ignore any questions the last email l received from them they said having problems with shipper
By Michael M.
Based on the previous positive reviews I decided to take the chance - what a mistake. My order was placed on January 12th. A couple of weeks later I received what I assume is a bogus tracking number that now shows my product landed in the US on January 23rd. They will no longer respond to emails or chat messages. I decided to look up the address they use in Chicago and it looks like an abandoned pallet factory of some sort. Do not send this company your hard earned money and shame on the people who wrote the reviews that led the rest of us to trust them!
By Sandra L.
Same here: I paid for the order, and then you get a tracking email, just to keep you busy/waiting. The tracking email already 3 weeks long is saying "Label has been created" I will never get my cigarettes. And again this will be 1 more time in my life I got scammed (besides all those eastern block russian/ukrainian woman I mean of course) Another thing I noticed is that there are also many positive reviews here about Tobaccopie.com. That is a serious thing, because Tobaccopie.com 100% for sure is a SCAM, so those positive reviews have been added by bots/zombies working for Tobaccopie.com. The rating of Tobaccopie.com gets blurred because of that. Of course, for Trustpilot it is impossible to find out whether a company is uploading their own positive reviews to Trustpilot. Basically, when a company has 50% positive and 50% negative reviews, you can trust on it that those positive reviews were created by the respective company itself.
By Robert H.
