The Music RoomReviews of tmraudio.com

Hey not often you get the chance to contribute 20% of the reviews of a company. Important to be fair then: The item purchased is, as expected, excellent. The price I eventually paid was very competitive so that’s all good. You do have to be careful with TMR though. Their communication by email is extremely slow, often several days between each reply. I found copying in their "VP Customer experience” helped. You also have to be very persistent. I asked four or five times whether the item had its original packaging, manuals etc and these questions were ignored so until unboxed I didn’t get an answer (which was no and presumably why the question was ignored). Their packaging was very good and safe but the original does add value on resale. Finally screenshot the adverts to check you get what is advertised. Mine promised audiophile quality connects included which were less than a third of the length they advertised. They played fair and reimbursed the difference though. So overall great item but only fair service