Had a good experience with both support…
Had a good experience with both support and product, can recomend!
By Art M.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
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99 reviews
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***OUR ONLY STORE IS WWW.TKTX.CO***| We only sell on www.tktx.co and the only social handle we have is @tktx.europe. | | We don't sell on any other website! |
WWW.TKTX.CO (tktx.co) has 99 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
99 approved reviews, newest moderated first
Had a good experience with both support and product, can recomend!
By Art M.
Comprei a pomada tktx dia 13.08, comprei a quantidade de 20 tubos, demorou 15 dias para chegar e quando chegou só veio 3. Entrei em contato por email falaram que o número do pedido que passei não existe, não consigo nem pedir o reembolso. Não recomendo. O site é tktx.ch Essa empresa tem vários site, qual posso confiar No Brasil também tem várias reclamações.
By Adriana Aparecida De O.
Response from WWW.TKTX.CO· Sep 1, 2026
PT: Olá! Parece que este produto não foi encomendado em www.tktx.co como pensávamos. Aparentemente, você foi vítima de um golpe em um site falso. Você comprou em tktx.ch, que é um site falso. Nós vendemos SOMENTE em www.tktx.co. Por favor, considere alterar esta avaliação, pois isso prejudica a única loja online legítima. Ao fazer isso, você também ajuda outras pessoas a não serem enganadas. Entre em contato conosco pelo e-mail [email protected] e daremos dicas sobre como obter um reembolso. ENG: Hi! It seems this was not ordered on www.tktx.co as we thought.. It looks like you got scammed of a fake website. You have bought it on tktx.ch which is a fake website. We ONLY sell on www.tktx.co Please consider changing this review as this is hurting the only real webstore, you are helping also others not getting scammed if you do so. Contact us by mail [email protected] we will give you tips on how to get refunds
The costumer service is great. A big thumbs up to the company. My parcel was lost in transit and they fixed the problem with care and a nice compensation for me. I can only recommend TKTX to everyone not only for the good products but also for the services they provide.
By Laurens De V.
Response from WWW.TKTX.CO· Sep 1, 2026
Thanks a lot for understanding! It was very though the past weeks. Glad we could solve it
If you ever wonder which numbing cream you should go for. The top notch is TKTX. They have been my fairhful tattoo companion for many years now. Why you should choose TKTX: 1. The best numbing cream I have used. It just work. 2. The nicest people are behind this product. They always make the best for their customers….. and a little more. 3. You can trust that you always get what you ordered. If an error should occur, they fix it for you free of charge. The only downside for me is that I have to pay high taxes to get it to Norway. But that is Norway problem, not a TKTX problem.
By Jan-Sigve
Response from WWW.TKTX.CO· Sep 1, 2026
Thanks a lot for understanding! It was very though the past weeks. Glad we could solve it
Avoid… Ordered cream a month ago. Shipping never updates and just remains ‘in shippers warehouse’. Scam
By Sam T.
Response from WWW.TKTX.CO· Aug 23, 2026
Parcel was delivered and we also refunded 100% because of later delivery (due to logistic problems) Can you contact us please? [email protected] For further solutions!
**UPDATE** After 1 month and 10 days I finally reciveved my first order, and the second order I recieved it last week. I also had an part refund (50% of the original price paid was refunded on my credit car ), the team explain to me that all this happen for Logistics partners problems. So today I update my review and I give them back my 5 stars. Thank you to all the support team, even the chatbot responses that was a little bit anoying. Best regards Ludovic LEMPORTE, Loyal Customer from 2019 *********************** Made an order 23 days ago (24/07/2026), till today (16/08/2026) my order still blocked and no informations other than the carrier’s one : « your order will be giving to us by the enterprise where you made your order ». I send you severals email to infotktx.co and I only have IA answers by Chatbase ! Never had human team support response ! IA ask me if I would like to have a re-send order because so many days now, I respond yes I would like to have a re-sending order but by DHL EXPRESS because my deadlne is August 24, my request who was accepted and promise to be sent on August 12 ! It never happen ! Here are the information your chatbase ask me to send to human support services : - Order #19592 • confirmed a DHL Express re-send arrangement on August 12 • deadline of August 23, Till now I have not received any DHL number despite the promises IA ChatBase told me to request a full refund due to no Yoan support team response because he (IA Chatbase) could not do anything in more, I made the full refund request on August 14 2026, and again had an IA Chatbase response that told me I will have human team support response in 24hours with my refund or DHL Express promised, today 48hours later still WITHOUT ANY HUMAN RESPONSE FROM TKTX.CO ! In all this process I NEVER HAD A HUMAN SUPPORT TEAM RESPONSE ! Only bot loop response ! Ludovic (a very disappointed customers used to order in tktx.co !)
By DOUBLE L D.
Response from WWW.TKTX.CO· Aug 21, 2026
Hi Ludo, As we have send u a mail, we refunded your order and send two parcels for free See email. The AI bot response is normal, he sees the same information. We have explained this fully on the email, please contact us [email protected]
Over 7 weeks and still no cream , shambles of a company , just order from the other suppliers and you will get it in 2 days
By Adam B.
Response from WWW.TKTX.CO· Aug 21, 2026
Hi Adam, two parcels send (one for free) and refunded due to problems with logistic partners. We understand the parcel is late but this was beyond our control. We keep in touch once the parcels arrive : [email protected]
Siete dei truffatori, mi sono arrivate scatole vuote senza crema. Non vi fidate
By Pierluigi C.
Response from WWW.TKTX.CO· Aug 21, 2026
Due to a problem with our logistics partner combined with an ongoing union strike, a batch of parcels, including yours, got stuck in transit. We've been working hard behind the scenes to resolve this and have managed to reroute your parcel to a different logistics partner. Your parcel will be delivered, guaranteed. Once it arrives, we'll sort out fair compensation for the delay. We apologize for the inconvenience. This situation was outside our control, but we understand that doesn't make it any less frustrating on your end.