The information and feedback that I got.
The information and feedback that I got.
By Ashley F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
79 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
titanmattress.com is listed under Furniture Stores.
titanmattress.com (titanmattress.com) has 79 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
79 approved reviews, newest moderated first
The information and feedback that I got.
By Ashley F.
Very easy to shop and pay. Detailed item pages.
By Jo P.
I had a fantastic experience with them and their agent. They were incredibly attentive to all my mattress needs. Every question I had was met with a thorough and helpful answer. I truly felt like they went above and beyond to ensure I found the perfect fit. It's refreshing to receive such excellent customer service.
By Fernando Palacios N.
The benefits look like they will fit me well. I was able to use Affirm and can submit this towards my FSA.
By Josh
I think, I was continuously going to gemini asking for suggestion based on my weight, warranty and price. Better to include something like that on the website itself. This will improve the experience.
By Sumitra S.
The integration with "Shop" complicated the order. It is for my wife's rental property, but i was paying and the name confusion made me have to cancel and enter the order as me, and the confirmation still went to my wife's email. Not as easy as it should be.
By George L.
Easy to use website with good description of item. Started out looking at other mattresses but the titan plus luxe was the right price for a good mattress for heavier people
By John D.
found the website very easy to use. was able to get all of my answers right there on the page. pick and purchase were simply
By Chris L.