Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
491 reviews
TimberplatesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2010 TimberPlates.com has made it easy for architects, builders, and homeowners to build artful timber framed structures. Our precision-cut custom and stock steel plates add beauty and strength to any timber frame project. We are dedicated to providing fast, friendly customer service at prices our competition cannot touch.We are a small, family-owned business located in the heart of Central Texas. But don't let our small size fool you. We use the latest in CNC Plasma technology to achieve accurate, repeatable, clean cuts every time.
Timberplates (timberplates.com) has 491 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 464 reviews with 5 stars · Clear filters
Large order at last minute. Plates were exactly what I ordered. Rhett had some recommendations that helped very much. The steel was very clean and took only a quick wipe with acetone to get them ready for paint. The design, ordering, shipping could not have gone any easier.
By B M.
Delivered custom welded beam supports in a couple of weeks, exceeded my expectations.
By Ronald B R.
Material was top quality and delivery was quite fast. Needed lag bolts in a second order. They came 10 to a bag, We needed 51 lag bolts. Ordered five bags and they gave us a few extra at no cost. Quick delivery. Very impressed with phone conversation and a quick follow up on a question submitted via email. Great company with whom to work!
By customer
I placed an order and received the items as promised. Because a small design change I needed additional plates. The second order was received as promised as well and was just what I needed. I like companies that perform.
By james G.
Straightforward website and quick shipping.
By DALE T.
Very prompt order process & delivery.
By John G.
Very good but the FedEx man was complaining about the wt. LOL
By Brent S.
Great customer service. Will definitely be coming back to them in the future.
By Garth
