Five Stars!
Great customer support and easy ordering process!
By Taylor
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
491 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2010 TimberPlates.com has made it easy for architects, builders, and homeowners to build artful timber framed structures. Our precision-cut custom and stock steel plates add beauty and strength to any timber frame project. We are dedicated to providing fast, friendly customer service at prices our competition cannot touch.We are a small, family-owned business located in the heart of Central Texas. But don't let our small size fool you. We use the latest in CNC Plasma technology to achieve accurate, repeatable, clean cuts every time.
Timberplates (timberplates.com) has 491 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 464 reviews with 5 stars · Clear filters
Great customer support and easy ordering process!
By Taylor
Outstanding service and responsiveness from Jake and the entire team. Really great customer service and really interested in helping us design and get exactly what we needed. Very impressed
By Thomas O.
I reached out via the company website to get timber plate connectors ordered by our new home build. Rhett Guthrie contacted me very quickly and worked closely with me to develop design proofs for our situation. The new connectors arrived in perfect condition and I am extremely pleased with how everything turned out. I strongly recommend Timberplates.com if you are in the market for timber plate connectors. They are much more robust than what you can find through the big box stores or other competitors. Timberplates.com was also competitively priced for the quality and structural integrity of their products compared with others who offer lighter weight connectors.
By Randy S.
great service - great products!
By Kevin
perfect!! as expected
By Scott L.
Plates look great. Nice staff. Quick delivert
By Dana R.
Wonderful working with them for our project need. Great staff and very good price for our tie rod assembly. Great communication.
By David D.
Everything I expected at a decent price Thank you I am sure you will hear from me again
By Donald B.