More than fair price and service was…
More than fair price and service was easier than going to a hardware store.
By Tryon W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
491 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2010 TimberPlates.com has made it easy for architects, builders, and homeowners to build artful timber framed structures. Our precision-cut custom and stock steel plates add beauty and strength to any timber frame project. We are dedicated to providing fast, friendly customer service at prices our competition cannot touch.We are a small, family-owned business located in the heart of Central Texas. But don't let our small size fool you. We use the latest in CNC Plasma technology to achieve accurate, repeatable, clean cuts every time.
Timberplates (timberplates.com) has 491 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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More than fair price and service was easier than going to a hardware store.
By Tryon W.
They were very helpful and everything arrived quickly and is very well made and sturdy. Also I spoke to a woman there that made everything easy.
By UTAH
From the moment I sent a custom design request, communication was quick, responsive, and involved an actual human on the other side. Fabrication and delivery was even faster than I expected. There was a fabrication error that I was able to resolve quickly and satisfactorily due to their responsiveness. The company was gracious and made things right. Overall a wonderful experience throughout every process. Would highly recommend.
By David A.
Products looked great! Fit perfectly!
By Darla
Quality product, great pricing, prompt delivery.
By David J.
Awesome service and very quick turn around time easy to deal with
By Thomas M.
From start to finish, the customer service was friendly, efficient, and genuinely caring. A rare find!
By Strong Welding and R.
Great service and quality product! Laurel in operations was quick and responsive to my questions. The modifications to their standard drawings for my needs - hole size and layout - was simple. Production was fast and delivery to me in Alaska was much quicker than I'm used to. Highly recommended!
By John M.