Great service and product
Great service and product
By Tabatha C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
491 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2010 TimberPlates.com has made it easy for architects, builders, and homeowners to build artful timber framed structures. Our precision-cut custom and stock steel plates add beauty and strength to any timber frame project. We are dedicated to providing fast, friendly customer service at prices our competition cannot touch.We are a small, family-owned business located in the heart of Central Texas. But don't let our small size fool you. We use the latest in CNC Plasma technology to achieve accurate, repeatable, clean cuts every time.
Timberplates (timberplates.com) has 491 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 464 reviews with 5 stars · Clear filters
Great service and product
By Tabatha C.
Great service, very responsive, made in the USA
By Lazaro M.
Great product, good service. When 2 bolts were lost in shipment they rapidly replaced them.
By Jim R.
Verry nice quality and service
By Jami P.
Easy to order. Normal ship time. Good communication. Quality product worth waiting for.
By mike W.
this sample looks great. I am going to order a lot more.
By Donald S.
Excellent website. Fast service. Product as advertised. Good shipping.
By Guest
The product is just what we needed to create a more open space on our new deck. It pairs so well with the black fan. Our architect was quite impressed with the quick response and drawings, specific to our deck, that allowed him to verify sizes with the engineer. He will absolutely recommend Timberplates to his clients. We had trouble with shipping but that is on UPS. Laurel could NOT have been more attentive, responding after hours on a holiday weekend, trying to track down our packages.
By Nanette B.