Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
55 reviews
TiiPii BedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our passion for outdoor living is contagious, and we're on a mission to inspire people to rediscover their adventurous spirit, strive for life balance, and escape the chaos of modern life.Three friends, inspired by their travels around the world, came together to start a design furniture company. With a passion for innovation and a commitment to making life easier, they focused on solving one of the most frustrating problems in home decor - hanging furniture.
TiiPii Bed (tiipiibed.com) has 55 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
55 approved reviews, newest moderated first
Merveilleux moments de relaxation , repos et doux mouvement
By christiane N.
Response from TiiPii Bed· Mar 4, 2022
Merci beaucoup pour votre belle critique Christiane ... nous espérons que vous passerez de nombreux moments de détente dans votre TiiPii Bed :)
I have a beautiful holiday complex in Devon comprising of four delightful barn conversions, with an indoor swimming pool. I ordered two Deluxe TiiPii Bed sets last year as I wanted to enhance the look and the guests facilities to make things more exciting for our guests. They can hang out in these fabulous hanging bed sets with friends and family, chilling and having fun together. I decided to put one of the TiiPii beds free-hanging inside one of our barn conversions this winter and the response was fantastic- our guests have been so impressed. Our bookings have seen an uplift for this barn conversion as a result, which has been unexpected yet amazing. I used the other one in our communal sheltered place so our guests could enjoy being outside, relaxing and enjoying the beauty of the Devon countryside. They've been a truly magnificent hit with our guests . I am going to buy another two for this coming summer season. We have some weddings booked in this year and they will certainly without doubt be a highlight added to the wedding guests! I have had nothing but positive feed back from all my guests. And I additionally think they look beautiful anywhere you put them and are pretty easy to put up and take down. They have great packing and take up little space when not in use. CLASSY KITS !!!
By Justine L.
Response from TiiPii Bed· Jan 20, 2022
Thank you so much for your lovely review Justine! It's wonderful to hear how much of a hit your TiiPii Bed additions have been with your hotel guests... They are exactly the epitome of what 'being on holiday should feel like', aren't they? We're loving the idea of the free-hanging TiiPii inside the barn... sounds like utter paradise! ... hopefully you also get some time to enjoy them too! ;) Thanks once again for taking the time for such a thoughtful review, it's so nice for us to hear where they pop up around the world in different ways... Best wishes, from us here at TiiPii Bed
The bed of dreams so comfortable and versatile. Love mine. Add bright cushions in the summer, sunshine & glass of champagne to chill & relax, add lights for the evening for a romantic setting. I am So lucky that mine is on my roof garden & perfect for those hot summer months & evening.
By Felicia G.
Response from TiiPii Bed· Oct 21, 2021
Hi Felicia, thank you so much for your awesome review! The romantic setting sounds amazing! As they say, "Champagne is one of the elegant extras in life". We are so thrilled you are loving your TiiPii Bed to the fullest. We sincerely appreciate you for taking time out of your day to leave us this wonderful review. This means so much to us. Kindest, from us here at TiiPii Bed
Really happy with our set. The weather has been fine so not really used our cover but spent plenty of time on the bed. All arrived together quickly and no problems assembling. More space inside than we were expecting and looks great. Very happy.
By James G.
Response from TiiPii Bed· Sep 9, 2021
Hi James, we are incredibly grateful for your thoughtful and detailed review. We're glad we were able to meet your expectations and that you are enjoying your TiiPii Bed. It means so much when our customers share their experiences. Your kind words have been passed onto our team :) Kindest, from our team at TiiPii Bed
This is coming across as a scam. Ordered the classic large tiipii for 499.00 on August 7, sent One email the same day that it is getting ready to be shipped. Today is August 31, and nothing. I have sent 4 emails and no replies. I want to cancel and never buy anything from this company. Big disappointment!
By Erica J.
Response from TiiPii Bed· Sep 3, 2021
Hi Erica, Thank you for taking the time to give us your valuable feedback. Our customer's happiness is extremely important to us and we're saddened to hear about your experience. We are grateful we were able to clarify any confusion already and especially glad we could resolve this for you.
I can speak highly enough about this company and product. I purchased it a long time ago, and when I opened it there was a problem with one of the pieces. This company bent over backwards to resolve the problems. They went far beyond what I expected. The product itself is fantastic and of excellent quality.
By sonia
Response from TiiPii Bed· Aug 9, 2021
Hi Sonia. Thank you so much for your review and we are so glad to know that you are happy with your TiiPii Bed! So lovely of you taking the time to review us, thank you! From our team at TiiPii Bed :)
Originally contacted them via email; advised that the item I wanted was in stock & would be despatched in 2-3 business days so ordered accordingly. Got update email 3 days later advising that despatch would be in September - so 6 weeks +. No response on phone number they provided.... waiting email back but will escalate via Paypal & American Express ASAP... total mismanagement of expectations.
By Gary B.
Response from TiiPii Bed· Aug 3, 2021
Hi Gary. We are glad to know that you are now a Happy TiiPii customer and wanted to thank you for giving us an opportunity to make things right. Your feedback gave us an opportunity to improve our services further. We strive to provide the best service to our customers anytime and everytime. If it is not too much to ask, we are hoping that you can help us by reconsidering your review as this has a great impact on small businesses like ours. Please know that we are always here to help and we thank you very much in advance for hopefully amending your review.
I have downgraded my review because the bed is already wearing from the weather. It has started sagging in the middle. We have had it up for 5 days now, mind you, it has rained for the last 4 days, but I would think an item made for the outdoors would be able to withstand the rain. Thank you for your response. I have noted that you do not include pillows and appreciate your response. We just put our bed up and it looks fabulous! One major issue is we can't find a round pillow the size we need to fit inside the swing bed for outdoors. Actually, we can't find it with indoor fabric either. I am disappointed because we especially purchased the bed because of how comfortable it looked with the large pillow on the bottom and the smaller pillows surrounding it. There is no information on the Tiipii site where to get pillows and I just spent 3 hours searching the web and can't find any round pillows 65" diameter or a little smaller. UGH, I have to return it as it won't work for us without a large pillow. They should have options for those that buy this product if they are not going to sell the pillows on the site.
By Belynda B.
Response from TiiPii Bed· Jul 2, 2021
Hi Belynda, first of all we are absolutely delighted that you have set up your TiiPii Bed and really love it! This is music to our ears! :) In regards to your complaint re cushions, we do not currently sell, or advertise to sell any cushions at the moment unfortunately... it is on our 'To-Do list' however this will hopefully be at the start of next year! Please note that we do in fact disclose this in our listing images, where we state '*Cushions not included' on each main image that is shown as an accessorised TiiPii Bed, to avoid any confusion. The cushions that we currently display are very easily found at various design shops and high street stores, and even off of the internet by typing the size you desire. Generally we use cushions that are 20 inches or above - but an assortment of sizes look great and are super comfy! :) If you would kindly reconsider your 3 star review, as we really do strive for great reviews and customer service - and average ratings really damage us. Please remember that you are rating our TiiPii Bed product on here, (which you said was rather fab), and not items that we do not currently advertise to sell. We would be very happy to assist you further with anything at [email protected] we're always here to help and we thank you very much in advance for hopefully amending your review. Kindest, Team TiiPii :)
