TIGR LockReviews of tigrlock.com

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The Fair Hearing score

4.7/ 5

Excellent

391 reviews

TIGR Lock4.7Excellent

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About TIGR Lock

TiGR Locks are strong and lightweight. TIGR Locks are the lightest insurance rated u-locks in the world, weighing in at a remarkable 431g or 475g. All TIGR Locks feature simple push-button locking and a flexible shackle for quick and easy lock-ups. Two keys included. The available TIGR frame mount holds the lock snug on your bike as you ride so the lock is there when you need it. All TIGR Lock shackles are covered in a soft clear plastic coating to protect your bike frame from scratches. TIGR Locks come in two sizes: mini - With a flexible locking area of about 4 inches by 7 inches, the triangular shaped TIGR mini provides ample space for locking bike frame to bike rack. mini+ - The rectangular TIGR mini+ with about 4 inches by 8 inches of flexible locking area, provides more locking options. All T TIGR Locks provide proven anti-theft protection for quick stops anywhere and longer stops in lower risk areas All TIGR Locks are designed and built in the USA

TIGR Lock (tigrlock.com) has 391 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.

Also known as: tigrlock.com
Website: tigrlock.com
Category: Bicycles
Listed on The Fair Hearing: 2026

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Feb 14, 2025

Dear TiGr Customer Service,

Dear TiGr Customer Service, I hope this message finds you well. I am writing to express my dissatisfaction with the TiGr Bike Lock that I recently purchased. Unfortunately, my experience has been far from satisfactory, and I feel compelled to share my concerns. Upon testing the lock, I was alarmed to find that it was easily cut with a saw, almost as if it were made of butter. This raises serious questions about the security and effectiveness of the lock. I had expected a much higher level of durability and protection, especially given the claims made about your products. Additionally, I was disappointed to learn that the previous lock model made of titanium, which I had intended to purchase, is no longer available. The TiGr lock, as it stands, does not meet my expectations for securing my bike. Based on my experience, I cannot recommend this lock to anyone looking for reliable bike security. I hope that you can address these concerns and consider improving the design and materials used in your locks. Thank you for your attention to this matter. I look forward to your response.

By Miguel C.

Response from TIGR Lock· Feb 14, 2025

So sorry that our lock did not meet your expectations and that you were expecting the discontinued titanium model. The titanium model was replaced with a high carbon steel shackle. The high carbon steel is more difficult to cut through, more flexible, thinner, and a bit lighter. The Tigr Lock has a 2-star rating by ART which places it in a mid-range of security. The Tigr Lock is for customers looking for a lightweight lock that can be mounted to their bike. Yet provides a level of security to leave their bike unattended for short periods of time. Tigr Locks are not designed to protect a bike unattended overnight in a major metropolitan area. We appreciate your feedback and will take it into consideration.