ThunderDrive.ioReviews of thunderdrive.io

Keep getting warning "YOU ARE OUT OF SPACE, TRY DELETING SOME FILES" I purchased 2TB Lifetime and have uploaded 50MB so far. HOW CAN I BE OUT OF SPACE? Save your money, one you purchase this service, you can't get your money back. ( I purchased through Stacks Social). If it barks like a scam, walks like a scam, looks like a scam, it's a SCAM! 10-21-2019 After being able to upload a few dozen MP3 files at a very slow speed, i am getting the "Out of Space" message once again. NO HELP FROM THE THUNDER DRIVE PEOPLE TO DATE. Service still stinks. If I could rate it minus five stars, I would!

OK, I have been a customer for a couple of weeks ....AVOID IT. George A.

Very inexpensive offer But took long to upload a small file support said on Oct 15 Hi, we are currently upgrading our US servers and as a result, users can expect degraded performance. We expect to have this resolved soon. But I notice that was the same response to another review 2 days earlier So not sure if that is true, or they are just trying to buy time and collect money from new users before shutting down update a day later: they responded were doing an upgrade Looks like it is not done as yet, still sloooooooow can find any support link after I Log in Oct 18 - still very slooowww - cant still be upgrading October 31 - still very slooooooow - I think this is a total scam now they have not responded after October 15

I got a good deal, so I signed up. Almost total waste of money. Takes one font around 10 seconds to transfer, so you can imagine what might happen with a video. Not quite a scam, but glitchy, slow, very aggravating. They say they are "faster than AWS," but that's a total misstatement. Save your money and go with another service. I was going to cancel pCloud, but I guess I'll stay now. At least their transfers and file management works as you'd expect. UPDATE: Trustpilot, after proof of purchase, reinstated the above review, though it took about a week. Ashley from Thunder.io contacted me prior to ask me to clarify my complaint, which I did with four specific questions (like how come after spending over an hour transferring files which each had progress bars showing a successful transfer, the files did NOT transfer, and showed 0 bytes on every file in that batch. Other files did successfully transfer, though slowly)...Ashley never responded again. Caveat emptor. This storage company does not function as well as Dropbox, Box, Google Drive or a hard drive. In addition their customer service is missing in action. Believe every single review on this page about pathetic customer service, horrific UX/UI and no phone contact channel. Their "server upgrade" excuse is their standard phony excuse or they get bad reviews pulled claiming that the reviews aren't from an actual user. Again, best of luck. As the old saying goes, "Where there's smoke,...".

Great storage space for the price, (at the current discounted price) difficult to beat. However, I’m surprised (and disappointed) that this doesn’t allow to keep the creation date of the files...I’ve uploaded 65 pictures taken within a period of one year (Oct 2018 - Oct 2019), they all show as updated -and- created at the date of the upload, which is wrong and pretty inconvenient (to me). Hope they can find a solution for that.

Poor cloud service. It's been a couple months since I started using them and there has been no improvement. Logging in to access my files now takes up to 20 mins. Uploading a single file is quick, but there's a long pause until the next file is uploaded. The only thing that's decent is files download quick, but like I said, takes forever to access your files. I did contact support, but they couldn't resolve my problem. I'm thinking I should've gone with Degoo (didn't realize they let you manage your files now instead of just backing them up).

Their cloud will be OK maybe, maybe not, it will show only time. But their communication and anonymity of everything is really bad. They deleted my comment below their Facebook add 2x times, where I asked for company history, for people behind the company, for server locations and why they use few bucks script BeDrive from codecanyon ... There is no history or some start-up info if you google that company. Only a lot of re-selling (affiliate or something like this) posts. After payment, you will something like "invoice" but without legally required information in EU (VAT number, company contact..). Btw every serious company offer a free trial or money-back guarantee, but Thunderdrive no, they just take your money and no way to get them back. It is too anonymous to be trustworthy for me right now. Unfortunately, I already paid them, so I have to hope, that it will work a long time and my data will not be deleted the same way as my comments on their Facebook. Maybe they will answer my questions here, we will see. PS: ThunderDrive - and why you have different content on your .eu and .io websites? (I mean for example on .eu website on sale page personal lifetime and pro lifetime has same price 59$, really? Printscreen here: eu dot thunderdrive dot io/drive/s/bahFJXt9FIz067mh4AJIzHqbcmw4Hq ) EDIT: BTW: Anybody tried to download some big file from his ThunderDrive Cloud? Or some package of more photos? A lot of errors and problems. It is possible only sometimes... ThunderDrive -> yes, I tried to send message to support and to roadmap. Without reply...

Its a bloody good deal price wise but very unreliable upload wise. Im hoping it will improve or come up with an upload/download manager like mega.co.nz