ThunderDrive.ioReviews of thunderdrive.io

Purchased 2 TB at a low price. Uploaded one file. Tried to upload a folder containing pictures but found that I need to upload each file individually. Uploaded four files of 900mb. Took few hours. The message upload success arrived. But the files are not there. The files just disappeared after upload. Forgot to mention one upload stopped when 3 minutes were left without any reason. There is no link to contact customer support. Want to update my previous review Now I'm able to upload folders and folders appear in my drive with all files on PC. Didn't try on mobile plateform yet. This was after I contacted their online chat service.

Worst purchase ever. Had a multiple issues with a service, starting with downtime, multiple errors, unable to upload large files etc. Their service is indistinguishable to the tiny detail from a $39 app: (google: bedrive) I assume that is what actually installed on their servers. There is no company information whatsoever on their site (is there any actually?). Also their roadmap is not updated from a day of purchase, including "Bug fixes expected ASAP" This all drives to conslusion that this is a scam/semiscam moneygrab low quality product that have no intention to improve in the future. I was using (more like testing) service for around a month, and it's quality is below resonable, with no improvements over time. There is absolutely no way you can use the space you purchased due to low stability. There are reasons to consider this issues will not be solved in foreseeable future: 1. The company (if any) behind the product is unknown. Stacksocial gives this link as a contact with seller support: (google: planagramco) . The site (google: planagram) (which is very similar to thunderdrive site in design, so there is likely a connection) is a service for scheduled instagram posting, also shows no information on any legal entity behind it. Planagram is also sold by Stacksocial, but the seller is different. The Planagram service reviews are also not good. 2. There service itself looks like a simple mass-available plugin (described above). 3. No feedback from developers. No blog, twitter, etc. 4. Not a single changes to main page/service since day of purchase (looks abandoned). So I assume following semi-scam scheme here: 1. Provide bare minimum functioning service; 2. Sell the hyperbolic product for a luring price as a "just launced" action (a believable story, many companies accumulated critical user-base with silimar offers); 3. Reject all claims because service is functionung "somehow". But this is like buying a new Ferrari but getting a used Toyota instead. Beware, these are smart cons. I felt protected by PayPal, but my claims were rejected. They were obviously very confident in their talks in PayPal dispute.

It is a technically valid service. Customer support deserves five stars: very competent, always ready, and very kind.

I don't often leave negative reviews... But when I do, it's because the company has really ticked me off... In this case, I've grown concerned about thunderdrive and the lack of respect they seem to have for their customers. Lack of updates (except for sales emails), lack of response from the customer team, lack of information regarding the launch of the IOS apps. It's as if the company is a one man team... Im sorry, but I'm currently not satisfied with this platform and instead prefer to use a more stable, more customer centric provider like Publist.app Edit: Customer service contacted me and told me to contact customer service. Actually I left this review because customer service never responded to my emails or even website chat program communications.

Hi Thuderdrive, Along with my issue, I also wanted to respond to you on your comment on Hoffman's post. You see, I use cloud storage for sharing a few session recordings and audio files. Most of my intended audience are mobile users and when they try to access the folder without signing in, they will not be able to download or view the files. It works on desktop browser but it doesn't work on Mobile browser. The only way to view the folders (from mobile) are if you are signed in. I cannot ask my viewers to sign up just because they need to download my files which I am sharing from my drive. P.S. there is not even a scroll bar when you are not logged in. Users can view just few icons on screen which they cannot interact with. For people who are looking for workaround this issue: I am using a workaround by sharing individual files, but I have to do this every time I upload a file. EDIT: So many technical issues. I am trying to upload a file for the past 3 days. It says upload completed, but the file does not come up in the drive. Updated my rating to 2 now. Bad Service, Bad platform. Only pros is very affordable pricing.

Sent a few emails and used the online chat to get a refund. On their website, they promise a 2 hour response time! Don't believe them less they are sincere in their promise. Still waiting for them to response to my emails and my refund.

I've learned to deal with the inadequacies of ThunderDrive and would like to upgrade my rating to 3 stars, but only because it's inexpensive. After uploading nearly 300G I have learned that the platform sucks, but you can eventually learn not to believe what it shows you. Sometimes you will see folders where there are not, and you will not see folders where they are. Refreshing the link will generally clear that up. Once you finish uploading everything, the platform seems to work a lot better. Sometimes when uploading you have to wait for it to catch up and display the files and folders correctly, and there is an estimated time of upload that is meaningless, so don't believe what you see. File size appears to be something they intend to make operational in the future, but it does not work for me. It would be very helpful, but for $59 I guess we have to live with the dysfunctional bits. ThunderDrive sucks when you compare it to DropBox, but the price can't be beat. Be patient with it, don't expect too much.

They do not have any app You can not upload multiple files You can not view videos online