Again, your team was right on
Your team's response was almost immediate, which quite frankly surprised me. You don't get that a lot in tech support these days. The message was coherent, right on, and resolved my challenge very quickly.
By Richard K.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
546 reviews
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Blazing fast WordPress themes, gorgeous landing page templates and conversion-focused plugins, all designed to help get you more traffic, subscribers and customers.
Thrive Themes (thrivethemes.com) has 546 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
546 approved reviews, newest moderated first
Your team's response was almost immediate, which quite frankly surprised me. You don't get that a lot in tech support these days. The message was coherent, right on, and resolved my challenge very quickly.
By Richard K.
I really appreciate their quick and thorough responses, their helpfulness, it's a pleasure working with Thrive support team.
By Orsolya
I needed to contact Thrive support regarding a payment issue. All my questions were answered very quickly and courteously. I feel very well looked after—quite apart from the fact that the Thrive Suite is an excellent toolbox for WordPress. Thanks for the good service.
By Marion P.
Fast and very friendly service. A big thank you to Alyssa!
By Georg S.
The most important value for me is time. Thrive answered in less than half an hour and solved my Problem completely. And not just for the first time. I needed the support several Times and the Team helped me each time fast and professional
By Yücel Y.
I had a technical issue trying to get my site looking good on mobile as well as PC, and the help I received was way above what I expected. The person helping me, Horea, not only solved my problem, but worked on the rest of the page too. I received a video explaining everything that had been done! From that, I learned some more efficient way to do things than the way I'd been doing them! So, some good lessons learned, and problems solved efficiently and very quickly. Thank you Horea, fantastic service!
By Keith J.
I would give a rating higher than 5 if that were possible. The assistance Maria provided was stellar and her resolution of my concern went far above and beyond what I expected. The customer service she provided was exceptional and kind and second to none. Rare and refreshing to get this level of customer service.
By Nancy H.
I've been using Thrive Themes for years now and their products are a constant in an ever-changing environment in that they are reliable and deliver the flexibility I need in my WordPress site. Plus I actually enjoy interacting with their support team! I always receive prompt, friendly support and so far, there hasn't been an issue they haven't been able to resolve. Just excellent.
By Susie Healthy I.