Very quick and helpful responses
Very quick to get back with helpful support when I had problems reconnecting
By Mark W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Blazing fast WordPress themes, gorgeous landing page templates and conversion-focused plugins, all designed to help get you more traffic, subscribers and customers.
Thrive Themes (thrivethemes.com) has 546 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
546 approved reviews, newest moderated first
Very quick to get back with helpful support when I had problems reconnecting
By Mark W.
The support at Thrive Themes is great! Quick response, personal and effective. Much much better than what I have experienced at other companies.
By Chretienne D.
Jona was very helpful in replicating and troubleshooting the issue I was having on my course site. I thought I couldn't run the promo for Black Friday this year but it was resolved just in time!
By Yasuko K.
I have been a Thrive Themes customer for almost ten years. Suddenly, on a site I am building, I am told 'get a full version of Thrive Architect to continue'. Yet the product is installed. No warnings. Just a seemingly massive change in their terms - or a software screwup? I don't know - I just need to work. I won't say more right now as I am a touch angry and don't wish to express that anger. So this is just the facts. I have written to support. - OK I WAS ANGRY AND THEY FIXED IT OVERNIGHT. DELIGHTED!!! THANK YOU THRIVE THEMES!
By Keith R.
I'm very happy because the customer support is very quick and effective. Thanks for that.
By Tahiti P.
I truly appreciate the professional assistance—the clear explanations, friendliness, eagerness to help, and prompt communication. It’s a solid 10/10 for me. Outstanding professionalism!
By Sylwia W.
Thanks Shafin from Thrivr Support for the effort je put into a personality video for me. It was very helpful. It works now. Thank you, that was great of him!
By Karl
The help was very quick en friendly. The same day I add my ticket there was e response and the next day is was solved, with e clear explanation what the issue was and how it was solved.
By Debby