Scam
Scam. Ordered from this company for years. Last order they never sent it. Contact phone number out of service. Email non existent any more. Disputed with my credit card.
By Thomas M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
315 reviews
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ThoughtCloud – Top CBD hemp oil manufacturer & supplier of CBD products formulated by the most experienced pharmacist in the industry!
Thoughtcloud CBD (thoughtcloud.net) has 315 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
315 approved reviews, newest moderated first
Scam. Ordered from this company for years. Last order they never sent it. Contact phone number out of service. Email non existent any more. Disputed with my credit card.
By Thomas M.
I didn't receive the order it's been over three months. I called and left a messag with you about this and got no response. wondering if you've closed. I spent almost $100 on products from you.
By Connie D.
I am so disappointed I ordered a bottle and it never arrived. I reached out to admin and help center and no one ever got back to me. I never got refunded and never received a product, would NOT recommend this company
By Natalie W.
Loyal customer for years. I’ve always raved about the company and the product. What is happening? Leo where are you? 2 placed orders. 2 orders never received. No response from customer service. Say something. You can’t just disappear and keep taking orders.
By Kelly
Ordered weeks ago and never received my order. I have reached out to customer service several times and never received a response.
By Sarah
Took my money and I never received my order. I still get emails and promotions. Highly disappointed and will never recommend this company again.
By Kara F.
Order was never sent
By R P.
My order was never shipped, and I reached out to customer service 3 times over the course of a month and a half to try to get an update and no one ever responded. Disappointing since I was a long time customer and always liked the products. Won’t be ordering from here ever again.
By L.E.M.