Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thorlabs is listed under Manufacturing.
Thorlabs (thorlabs.com) has 7 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 3 reviews with 1 star · Clear filters
Ordered, they charged me but the order didn't appear, when I emailed them, they told me that the order actually went through a different branch and there's no order. So I have to order again, meanwhile they are holding the money and not returning it.
By Someone
Awful customer support. My parcel got delivered to the wrong adress and they refuse to send a new one. My project is getting delayed because of them
By Delabarre J.
I was discriminated against immigration sponsorship and promotions. I"m a PhD and worked there more than 2 years under my H1-B without starting my PERM process. Management started PERM process of a MS holder within few months of her H1-B starting date. Also all the promotions were given to people who just work 40hrs. I was never promoted after working 50+hrs.
By Lakmal H.
