Thomson DairiesReviews of thomsondairies.com

Would give no stars if I could. Absolutely shocking service and attitude. Got my order wrong several times yet I was charged for items I hadn't even ordered. Kept asking for this to be rectified and never was so eventually just asked to cancel. Then told I need to pay 89 pounds because there's a 50 pounds cancellation charge. Shame because would have been a fantastic idea if the staff had the write attitude and organisation to run a business.

Exellent service and milk!

Signed up for some milk back in October, after 2 weeks nothing arrived & I was given a notice that I was about to be charged for deliveries. I emailed them explaining I was going to cancel due to no delivery & my reply was "sorry we are trying to contact the driver as it's marked down as delivered, we'll contact you as soon as we know". I still cancelled since no reply ever came & now 3 months later I have an email telling me I owe them over £40 even though I cancelled the account in October and have still to this day never received ANY milk. I signed up to have a product delivered and I never received it once.... and they expect me to pay for it? This isn't any different from a scam.

Would give no stars if it would let me. Ignoring my emails, took a payment out of my account even though I cancelled my order, over charged me for the final payment. Over £7 for 3 pints of milk????? Still waiting for my money to be returned and reimbursed for over payment. Absolute disgrace to do this to people.

Very polite and helpful

Nicola took my call today. She was helpful, polite and professional and answered my query quickly and efficiently.

Spoke with Nicola Cambell, friendly and very helpful.

Have been a customer for just under a year. Delivery is reliable and staff is helpful and friendly. Their oatmilk is delicious - not like what you get in the shops. Website is easy to use. Very happy customer.