So easy to cancel milk delivery for our…
So easy to cancel milk delivery for our holiday time.
By Helen D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
671 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Local milk delivery service. Fresh milk, eggs, juice and dairy delivered daily to your home. Order online and pay by direct debit. We also work with Local bakers, Butchers and other suppliers to provide high quality produce.
Thomson Dairies (thomsondairies.com) has 671 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
671 approved reviews, newest moderated first
So easy to cancel milk delivery for our holiday time.
By Helen D.
Easy and good service
By William D.
Always so efficient and polite
By Ann
My experience seems to be a common theme - over 12 months ago I complained about delivery and sour milk. Due to lack of response to my request for a detailed brakedown of the DD amount I cancelled my direct debit and a cancellation fee was added. I never cancelled my agreement just the DD until the amount was clarified. I never had that or resolution to my complaint until I got a letter today asking for the money. I emailed why I don’t owe anything so hopefully I will get a response and I can update this to a good review
By andy
Response from Thomson Dairies· Aug 24, 2023
Sorry to hear this. It may have been a cross over on the time line or the system generating a letter incorrectly. Call our office today or message me your address and contact details and we will call you. Thanks
Great service from Thomson Dairies right from the start when set delivery up. Milk arrives exactly when says it will and direct debit all works perfectly. Always get back to me by email same day if I have a query. Excellent service and great oat milk too!!
By Eileen I W.
Nicola dealt with my email quickly and professionally 👍🏻
By customer
Quick response and reliable, friendly service.
By Nicole T.
prompt and friendly
By Hilary N.