Charlie McGowan does a fantastic job…
Charlie McGowan does a fantastic job for me. He is prompt and always gets what I ask for, he is a real pleasure to deal with
By Jim
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
822 approved reviews, newest moderated first
Charlie McGowan does a fantastic job for me. He is prompt and always gets what I ask for, he is a real pleasure to deal with
By Jim
Cigars canoe a lot but can’t complain about the price!
By Paul B.
Price is the leading factor! Selection is second. Ease of ordering on your website.
By David
Great service, good price, and quick delivery. The Sales person. Mr. Joseph, was courteous, and handled my order in a very professional manner, and did not use high pressure tactics to sell me items I did not want.
By Joey
CS representative was very helpful
By FRANK
I started smoking Macanudo Cigars with my grandfather in the mid 1970s. He considered them a treat and fortunately they have become my everyday cigar. They have consistently delivered a smooth flavorful smoke from start to finish and always burn even. Thompson prices and ordering makes it even smoother.
By Jim
Customer service was excellent. Issue with cracked cigar was solved effortlessly. Delivery times are fast. Always find great value in Five Pack Fever. Great company all around
By michael
Great selection and great sale! Arrived faster than expected
By William