Thompson Cigar Company Reviews | Read Customer Reviews of thompsoncigar.com

Monday, November 9, 2026 · Customer reviews of US businesses

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Thompson Cigar Company Reviews | Read Customer Reviews of thompsoncigar.com

Thompson Cigar Company reviews

822 approved reviews, newest moderated first

Aug 13, 2026
THOMPSON sale prices and promos are…
THOMPSON sale prices and promos are amazing and so easy to order online Cigars are well constructed and fresh Shipping and customer service has getting so much better keep it up guys
By Justin
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Aug 13, 2026
The cigars always come on time and I…
The cigars always come on time and I great condition. The customer service is very good. If you have a problem, call and they will assist.
By Phillip
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Aug 13, 2026
Cigar order was delivered timely!
Cigar order was delivered timely!
By Jerry Z M.
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Aug 13, 2026
happy customer
I have been ordering from this site for about a year or so. If I ever had an issue, Its only been 2 times they have solved it quickly and with care.
By Dane
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Aug 13, 2026
Great price and exceptional service
Great price and exceptional service. Gets your to you quickly. Thank You!
By Glenn S.
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Aug 13, 2026
Great customer service.
1st package went to wrong address. Mistake corrected without problems.
By Bob
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Aug 13, 2026
Unable to return wrong product for…
Unable to return wrong product for exchange Poor communication
By Russ
Response from Thompson Cigar Company· Aug 18, 2026
Thank you for your honest review. We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to learn more about what happened and to work toward a resolution. One of our Resolution Specialists will be reaching out to you via email to discuss your concerns and determine the best way to address the issue. Our goal is to ensure your concerns are resolved and that you continue to feel valued as a customer. Again, we are very sorry for the frustration and inconvenience this situation has caused. We value your feedback and appreciate you bringing this matter to our attention. We look forward to the opportunity to make things right. Thank you for your patience and understanding.
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Aug 13, 2026
Your website had issues
Your website had issues when you had your 25% off sale that ended on July 2, so I wasn't able to place my order. I was about to contact you to complain, when you ran another one. Thank you so much!
By William
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