Product consistent and I must say UPS…
Product consistent and I must say UPS shipping is much better than USPS.
By Thomas J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
822 approved reviews, newest moderated first
Product consistent and I must say UPS shipping is much better than USPS.
By Thomas J.
quick shipping, and almost always in stock
By Clint
As usual, I received my order within a week with free shipping. I usually use 4 or 5 cigars per week and treat my golfing Buddies 2-3 cigars per week. My humidor normally has 120 to 160 cigars so I have lots of choices.
By James T.
Quality, price and fast delivery
By Robert
Almost all the cigars are excellent and the price was outstanding but Brick House cigars are not worth opening the package. Poorly made and poor overall.
By Judge B.
Great cigars at a reasonable price!
By Joe
No mistakes - product delivered on time.
By Pam A.
Your web site was easy to navigate. Order process was straight forward, however your shipping advice was a lie. When I placed my order, it showed that I would receive it the following Wednesday. Now it’s Friday, night and I still haven’t received the shipment. Shipment notification stopped two days prior.
By Philip