Thompson Cigar Company Reviews | Read Customer Reviews of thompsoncigar.com

Monday, November 9, 2026 · Customer reviews of US businesses

TheFair Hearing

Thompson Cigar Company Reviews | Read Customer Reviews of thompsoncigar.com

Thompson Cigar Company reviews

822 approved reviews, newest moderated first

Aug 16, 2026
If we ever have a problem company works…
If we ever have a problem company works with us to get corrected.
By Robert
Report
Aug 16, 2026
Very reliable company!…
I have been ordering from Thompsons for years, always get great service
By Jean M.
Report
Aug 16, 2026
Great smokes
Great smokes; great value!!! A+++++
By Kevin C.
Report
Aug 16, 2026
The delivery was early
The delivery was early. That is nice. One box was harder than the other boxes.
By Paul
Report
Aug 16, 2026
Great customer service from my rep…
Great customer service from my rep Charlie
By Robert B.
Report
Aug 15, 2026
I enjoy the selections of cigars I've recieved
I enjoy the selections of cigars I've purchased from Thompson. The prices are right, and I appreciate their efforts to deliver my orders as quickly as they have.
By Robert W.
Report
Aug 15, 2026
Great delivery, but wormholes in many cigars
The delivery was great, ahead of schedule.... but I'm finding that many of the Swisher King cigars have worm (?) holes, which make them unusable.
By James
Report
Aug 15, 2026
you guys suck
you guys suck my order was delivered at 10 pm at night by a dude in an SUV He rolled over 3 of my driveway lights delivering the order WTF
By customerINSYNC
Response from Thompson Cigar Company· Aug 18, 2026
Thank you for your honest review. We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to learn more about what happened and to work toward a resolution. One of our Resolution Specialists will be reaching out to you via email to discuss your concerns and determine the best way to address the issue. Our goal is to ensure your concerns are resolved and that you continue to feel valued as a customer. Again, we are very sorry for the frustration and inconvenience this situation has caused. We value your feedback and appreciate you bringing this matter to our attention. We look forward to the opportunity to make things right. Thank you for your patience and understanding.
Report