Great service!…
We've had the club service for several years and the order always comes promptly and the cigars are fresh. It's also very easy to change out cigar selections when we want to.
By Bobette
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
822 approved reviews, newest moderated first
We've had the club service for several years and the order always comes promptly and the cigars are fresh. It's also very easy to change out cigar selections when we want to.
By Bobette
The only issue I have is I never get free delivery. I know that I only buy 1 box at a time but I still should get free delivery
By Howard K.
Great prices and fast delivery
By David
As always, great cigars at a great price and timely delivery.
By Kevin
You always come through for me in a timely fashion
By Daniel C.
Great price, delivery and quality
By Richard
Thompson sell quality cigars at a good price
By RHS
USPS did not deliver because the package was to big for the mailbox. I had to pick it up at the Post Office.
By Robert
Response from Thompson Cigar Company· Aug 19, 2026
We appreciate you sharing your delivery experience with us. We understand it's inconvenient when a package cannot be delivered directly to your mailbox and requires a trip to the post office. We are always looking for ways to improve our delivery process. Rebecca O, Thompson Cigar Company