Always an excellent experience
Always an excellent experience! My order is always correct, on time, and the cigars are always fresh.
By Ted
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
822 approved reviews, newest moderated first
Always an excellent experience! My order is always correct, on time, and the cigars are always fresh.
By Ted
Thompson website is easy to use, shipping is pretty quick and I love the cigars!
By Christine
The five pack deals are an excellent value. I've ordered twice to fill my humidor and I haven't been disappointed. The cigars arrived promptly and were packaged well for shipping. I sincerely appreciate the great customer service!!
By Terry N.
Quick shipping. Good packaging. Price was right.
By Gene
Great cigars like the taste
By Wilma
Excellent service
By John
Easy to use website. Clear checkout procedure. Fast and affordable delivery options. Packaged well.
By Andrew
Great cigars and customer service. Unfortunately, the shipping was poorly handled. Whoever packed the cirgs used all the bubble wrap on top of the six boxes of cigars. No bubble wrap on the bottom or side of the cigar boxes. These particular cigars come inside glass cubes. The box should have been labeled fragile handle with care
By Erix