Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,558 reviews
ThinOpticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,188 reviews with 5 stars · Clear filters
Rhea was great❗️ Thank you for the excellent service😊
By Jean S.
Response from ThinOptics· Jul 2, 2024
Thank you for your kind words! We're thrilled to hear that Rhea provided you with excellent service. Your satisfaction is our priority, and we're always here to help!
I have been purchasing my readers from ThinOptics for a couple of years now, and they are the best. The customer service is amazing and very knowledgeable and responsive. This is the only place I buy my readers.
By Rob B.
Response from ThinOptics· Jun 28, 2024
Thank you for your kind words and for being a loyal customer of ThinOptics! We're delighted to hear that you find our readers to be the best and that our customer service team has been knowledgeable and responsive to your needs. Your continued trust and support mean a lot to us. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you for many years to come!
I have several products that I have purchased over the years from Thin Optics and I have always had great service from them. I recently had an order that contained the wrong strength lenses for the glasses and they immediately replaced them with no hassle.
By Howard
Response from ThinOptics· Jun 28, 2024
Thank you for your continued support and for sharing your positive experience with Thin Optics! We're thrilled to hear that you have consistently received great service over the years. We apologize for the recent issue with your order, but we're glad we could resolve it quickly and to your satisfaction. Your feedback is invaluable, and we look forward to serving you again in the future. If you need any further assistance, please don't hesitate to reach out.
I have purchased numerous pair of ThinOptic glasses as gifts for family members and also use them myself. I particularly like the adhesive case I attached to the back of my iPhone so when I do not have my prescribed readers, I can still read the menu or signs. I dropped my main pair and broke the nose piece off. Unfortunately, the glasses are only covered under warranty for 6-months, however, ThinOptics replaced my readers at no charge to me despite it being past their warranty period. Honestly, I am surprised they broke as they are typically quite durable. I guess I just dropped them one too many times. This is coming from a 45-year old man who was not thrilled on having to wear glasses. These are a great minimalistic alternative to prescription readers. After I emailed ThinOptics about my issue, Rhea reached out to me over the phone and provided excellent customer service. Give them a chance, I think you will be happy you did. Thank you, ThinOptics!
By Christopher P.
Response from ThinOptics· Jun 25, 2024
Thank you for sharing your detailed experience with ThinOptics! We're delighted to hear that you and your family members have enjoyed using our glasses and appreciate the convenience of the adhesive case on your iPhone. We apologize for the inconvenience caused by the broken nose piece but are glad we could replace your readers despite the warranty period having expired. Our goal is to ensure customer satisfaction, and it's wonderful to hear that Rhea provided excellent customer service. Your recommendation means a lot to us, and we appreciate your continued support. Thank you for choosing ThinOptics!
High quality products and instant response in some cases of needed support.
By Theodoros G.
Response from ThinOptics· Jun 25, 2024
Thank you for your feedback! We're pleased to hear that you appreciate our high-quality products and the prompt support you received. Ensuring customer satisfaction is our top priority. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing ThinOptics!
I’ve had a pair of glasses which I forgotten on my visor in the sun for about six months and a young lady Rhia Was super helpful and helping me get a new pair customer service is second to none they’re very helpful and they’re really trying to do the right thing which is amazing considering a lot of business taking advantage of people in this horrible economy we have
By Papa
Response from ThinOptics· Jun 25, 2024
Thank you for sharing your experience! We're delighted to hear that Rhea was able to assist you in getting a new pair of glasses after yours were left on the visor in the sun. We pride ourselves on providing top-notch customer service and are committed to doing the right thing for our customers. Your kind words mean a lot to us, especially in these challenging economic times. Thank you for your continued support!
We have been happily using ThinOptics Readers for many years. After much love and wear, the nosepiece grippers have worn off. When I contacted the customer service chat to try and get the pieces, Miguel kindly sent a full replacement. What an unexpected surprise - thank you so much!
By SueAnn F.
Response from ThinOptics· Jun 25, 2024
Thank you for sharing your positive experience! We're thrilled to hear that you've been happily using ThinOptics readers for many years. It's great to know that Miguel was able to assist you promptly and provide a full replacement. Your satisfaction is our priority, and we're glad we could surprise you in a positive way. Thank you for your continued support!
made a mistake in my ordering. Contacted TO and was imprint several ways: every response from TO was prompt the tone was always super-friendly and customer focussed the solution suggested was spot on and uncomplicated! Thank you Ian from Thin Optics
By Axel
Response from ThinOptics· Jun 25, 2024
Thank you for your feedback! We're glad to hear that your experience with our customer service was positive, and that Ian was able to assist you promptly and effectively. We pride ourselves on providing friendly and customer-focused service, and we're pleased that the solution offered was spot on and uncomplicated. If you need any further assistance, don't hesitate to reach out. Thank you for choosing ThinOptics!
