Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,558 reviews
ThinOpticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,188 reviews with 5 stars · Clear filters
Nose glide missing. Emailed a request to replace and a new Thinoptics was sent out immediately. Great service.
By Karen H.
Response from ThinOptics· Jan 23, 2025
Thank you for your kind words and for sharing your experience! We’re glad we could quickly resolve the issue and send out a replacement for your ThinOptics. Providing excellent service is always our priority, and it’s wonderful to hear we’ve met your expectations.
My customer service person was very understanding and completely satisfied my request.
By Jack W.
Response from ThinOptics· Jan 20, 2025
Thank you so much for your kind words! We're thrilled to hear that our customer service representative was able to assist you and meet your needs. Providing excellent service is our top priority, and your feedback means a lot to us. Please don't hesitate to reach out if there's anything else we can do for you!
Handige website, goede producten en als je een vraag hebt word deze snel en correct behandeld.
By Sally B.
Response from ThinOptics· Jan 17, 2025
We zijn blij om te horen dat je onze website handig vindt en tevreden bent met onze producten. Het doet ons goed dat je vragen snel en correct zijn behandeld. Als je in de toekomst nog hulp nodig hebt, staan we altijd voor je klaar!
I absolutely love ThinOptics glasses and cases. I need glasses for reading only, and now I never forget taking it- it's attached to my phone! I recently needed some support and the service they provided was outstanding.
By amir N.
Response from ThinOptics· Jan 13, 2025
Thank you so much for sharing your wonderful experience with ThinOptics! We're thrilled to hear how much you love the convenience of our glasses and cases—it's exactly what we aim to provide for our customers. We're also delighted that you had a positive experience with our support team. Providing outstanding service is a top priority for us, and your kind words mean the world. If there's anything else we can do for you in the future, please don't hesitate to reach out. We're here to help!
I've been using ThinOptics since they first started, many years ago. They last long, are light, and are easy to use and carry. I could not do without them.
By EMONTZIONI di Guido B.
Response from ThinOptics· Jan 10, 2025
Thank you so much for your kind words and for being a loyal ThinOptics customer over the years! We’re thrilled to hear how much you’ve enjoyed the convenience, durability, and lightweight design of our readers. It’s customers like you who inspire us to continue creating innovative solutions, and we’re so grateful to be a part of your daily life. If there’s anything we can do to make your experience even better, please don’t hesitate to reach out. Thanks again for your continued support!
I ordered the Manhattan readers which are exactly what I was hoping for. They are so stylish and incredibly lightweight. I requested an exchange because I ordered the wrong strength. Literally within a matter of a few hours of ThinOptics receipt of my email, it was acknowledged, the issue was addressed, and the exchange order was shipped. I am beyond pleased with the courteous and professional customer service response that I was afforded. I will be a long term customer, and highly recommend ThinOptics.
By Antoinette
Response from ThinOptics· Jan 8, 2025
Thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear that you’re enjoying your Manhattan readers and that they met your expectations in both style and comfort. It’s wonderful to know that our customer service team was able to assist you so promptly and efficiently with your exchange. Your satisfaction means the world to us, and we’re so glad to have you as a long-term customer. Thank you for recommending ThinOptics—we truly appreciate your support!
I appreciate that they stand behind the product and replaced my broken glasses. It is nice to know some companies do still care..
By Michael S.
Response from ThinOptics· Jan 6, 2025
Thank you for your kind words! We're so glad to hear that you had a positive experience with our product replacement. We truly value our customers and are committed to providing excellent support. Your feedback means a lot to us, and we're grateful for your trust in our company. If you need any further assistance, don't hesitate to reach out!
Thank you for your quick response
By Glenn C.
Response from ThinOptics· Jan 2, 2025
Thank you for your kind words! We're always here to provide quick and helpful assistance whenever you need it. If there's anything else we can do for you, please don’t hesitate to reach out.
