Customer service
Customer service
By Mark
Response from ThinOptics· Oct 20, 2025
We appreciate your kind words! Our team always strives to provide the best support possible.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,558 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,188 reviews with 5 stars · Clear filters
Customer service
By Mark
Response from ThinOptics· Oct 20, 2025
We appreciate your kind words! Our team always strives to provide the best support possible.
Óptima qualidade!
By jose R.
Response from ThinOptics· Oct 20, 2025
Muito obrigado! Adoramos saber que está satisfeito com a qualidade.
Excellent product. Excellent Service. The original pair did not fit my wife's thin nose well, I went over this with support, and an exchange was promptly worked out. My wife is very happy with the quality and the fit.
By Tim
Response from ThinOptics· Oct 20, 2025
We appreciate your detailed feedback. It’s great to hear our support team was able to promptly resolve the issue and that your wife is pleased with the new pair.
I received my glasses and I love them. I love the thiness so they can be carried in my purse, wallet, pocket, etc. I will definitely buy again...
By Beth
Response from ThinOptics· Oct 20, 2025
We’re so glad you love your new glasses! Their slim design really makes them perfect for on-the-go use. Thanks for your support — we can’t wait to serve you again!
Great customer service
By Brian B.
Response from ThinOptics· Oct 20, 2025
We really appreciate your kind words! Our team is always happy to help.
Great product
By Janese J.
Response from ThinOptics· Oct 20, 2025
We appreciate your feedback and are glad the product met your expectations.
Great customer service!
By Joe M.
Response from ThinOptics· Oct 20, 2025
We appreciate your feedback and are happy to know our service met your expectations.
I am a loyal customer. Even more now. I never had an issue. When i did you resolved it asap Thank you
By LivinLife
Response from ThinOptics· Oct 20, 2025
We truly appreciate your continued support! It means a lot that you’ve been with us over time, and we’re always here to help whenever you need it.