Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,558 reviews
ThinOpticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,188 reviews with 5 stars · Clear filters
They addressed my issue immediately and resolved it quckly
By Mark R.
Response from ThinOptics· Jun 2, 2026
Thank you for sharing your feedback! I’m delighted to know your issue was addressed immediately and resolved quickly. We truly appreciate your kind words. It’s always our goal to provide prompt, effective support and ensure you feel taken care of.
Thin optics is a premier example of excellent customer service. Anytime their eyeware has been damaged they’ve replaced the product with a great attitude. Excellent company
By RM
Response from ThinOptics· Jun 1, 2026
Thank you so much for your kind words! We’re delighted to hear that our customer service has made such a positive impression and that we’ve been able to replace your eyewear with care and a great attitude whenever needed. At ThinOptics, we believe excellent service is just as important as innovative products, and your recognition means the world to us. We’re grateful to have you as part of the ThinOptics family and look forward to continuing to support you for many years to come.
It is easy to read with their onthe nose glasses and great to carry in my purse for checking prices and reading menus. I also have a pair ne the bedroom for reading the small print on medication boxes minisucal instructions.
By Marcy S.
Response from ThinOptics· May 26, 2026
Thank you so much for sharing your experience with our on‑the‑nose readers! We’re delighted to hear how convenient they are for everyday use—whether it’s checking prices, reading menus, or keeping a pair by your bedside for those tiny medication instructions. Knowing that they fit seamlessly into your daily routine means a lot to us, and we’re glad they’re making life a little easier. Your feedback inspires us to keep creating products that bring both practicality and comfort to our customers.
I have the Thin Optics case attached to my cell phone cover. I have used them for the last 15 years. So, for a man like me I have my Thin Optics glasses in my pocket all the time. You never have to worry about bringing or leaving extra pair of glasses anywhere at work or in your cars, etc. I have recommended and promoted Thin Optic glasses to so many men that I know and just met and approximately 20 of them have purchased the Thin Optic glasses. My friends actually think I work for them. It is a fantastic product. The customer reps are so courteous, knowledgeable and always responsive. They also replace them at no cost when the nose piece sometimes breaks. The initial price is fair too. Once you buy them, you will always use them.
By Joe A.
Response from ThinOptics· May 20, 2026
Thank you so much for taking the time to share your thoughtful feedback. We’re delighted to hear that Thin Optics has been a trusted part of your everyday life for the past 15 years. Knowing that you always have your glasses with you and that you’ve recommended them to so many friends is exactly the kind of impact we strive for. We’re especially glad our customer support team has been courteous, responsive, and helpful whenever you’ve needed assistance. Your comments about product durability, fair pricing, and our replacement service mean a lot to us, and we’ll be sure to share your kind words with the team. Your loyalty and advocacy are truly appreciated. We’re grateful to have you as part of the Thin Optics community, and we look forward to continuing to serve you with products that make life simpler and more convenient.
Really good product but even better, AMAZING customer service. The glasses I bought from Thin Optics are (of course) very delicate, and quite quickly after I purchased them, an arm snapped off. I returned to the website to buy a replacement pair, but the price had sky-rocketed in the meantime (I assume due to the political situation in the strait of Hormuz meaning materials aren't getting exported/imported?). I contacted them asking for an explanation for the price hike and explaining what had happened to my pair, and they replaced them free of charge. They were so polite and understanding. Very impressed - this level of service is incredibly rare these days!
By Susannah
Response from ThinOptics· May 18, 2026
Thank you for taking the time to share your experience with ThinOptics! We’re so glad to hear that even though your glasses faced a challenge, our team was able to make things right quickly and with care. Your kind words about our Customer Service mean the world to us. We believe that going above and beyond for our customers should always be the standard, not the exception. Knowing that you’re impressed with both our product and our support truly motivates us to keep delivering at the highest level. We’re honored to have you as part of the ThinOptics family and look forward to continuing to serve you with the same dedication.
LOVE ThinOptics!! I purchased these as a Christmas present for my husband over 3 years ago. He absolutely LOVES them! Everywhere we go, he uses them and people comment! We have given out your website dozens of times!! Their Customer Service is amazing as well! Ordered the wrong replacement case for my husband and they are sending me a new one! Just like that!! They are the BEST!!
By Jocelyn D.
Response from ThinOptics· May 18, 2026
Thank you so much for sharing your wonderful experience with ThinOptics! We’re thrilled to hear your husband has been enjoying his glasses for over three years and that they continue to spark conversations wherever you go. It means the world to us that you’ve recommended our website to so many people. We’re also delighted our Customer Service team could quickly resolve the replacement case issue for you. Making things right is always our priority. Your kind words and loyalty inspire us to keep delivering the very best. We’re grateful to have you as part of the ThinOptics family!
Thinoptics products are great - I have 8 pairs and often gift them to others. But not only are their products great, their customer service is top notch. They respond quickly and obviously care about their customers. I had an issue with one of the cases and they made it right and stood behind their product! Bottom line, great product and great customer service.
By Sue G.
Response from ThinOptics· May 7, 2026
Thank you so much, Sue, for sharing your experience! We’re thrilled to hear you enjoy our products and that you’ve even gifted them to others. It means a lot to know our customer service team was able to resolve your issue quickly and stand behind the product. Your support and trust inspire us to keep delivering both quality products and attentive service. We truly appreciate you being part of the ThinOptics family! - Miguel
Very pleasant experience
By Rosendo G.
Response from ThinOptics· May 5, 2026
Thanks so much for sharing your experience with your ThinOptics! We do appreciate you leaving us a review. - Miguel
