Top class service
Very, very helpful
By Colin
Response from ThinOptics· Jun 12, 2020
Hello, Colin. Thank you for taking the time in leaving us a review. We appreciate hearing back from you. - Miguel, ThinOptics Social
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,558 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,188 reviews with 5 stars · Clear filters
Very, very helpful
By Colin
Response from ThinOptics· Jun 12, 2020
Hello, Colin. Thank you for taking the time in leaving us a review. We appreciate hearing back from you. - Miguel, ThinOptics Social
Outstanding, courteous service by Ian today! Great company! Using them for years!
By Bruce N.
Response from ThinOptics· Jun 11, 2020
That is wonderful to hear, Bruce. We are glad that you are happy with your experience. - Miguel, ThinOptics Social
Ann was extremely professional and friendly. She was able to answer all my questions and place my order in a very efficient way.
By HK
Response from ThinOptics· Jun 11, 2020
Thank you for writing us a review. We appreciate hearing back from you and we are glad that you are happy with your ThinOptics. - Miguel, ThinOptics Social
Rose with customer service was outstanding. She made the replacing of a new pair of ThinOptics seamless. I felt like I was chatting with a friend and someone who wanted to help and not make things difficult. My husband and I have been huge fans of ThinOptics for years. We are at a point where we don't know how we lived without them.
By Marlee
Response from ThinOptics· May 11, 2020
Hello, Marlee. Thank you for taking your time in leaving us a review. We appreciate hearing back from you and we are glad that you are happy with the customer service you experienced. I will be sure to share your feedback with our team. - Miguel, ThinOptics Social
Great service, fantastic products. Would definitely recommend using these.
By Dave
Response from ThinOptics· Apr 15, 2020
Hello, Dave. Thank you for your feedback. We appreciate your feedback and I will be sure to share it with our team. - Miguel, ThinOptics Social
Мне нравится покупать тонкие очки для чтения. Жаль, что перемычка ломается примерно через год активного использования. Но теперь я покупаю с запасом. Работайте дальше над надежностью, а в остальном я полностью доволен!
By Alexander S.
Response from ThinOptics· Apr 14, 2020
Привет, Александр. Спасибо, что оставили нам замечательный отзыв. Мы рады, что вы довольны своей ThinOptics! Я обязательно поделюсь вашими отзывами с нашей командой. - Miguel, ThinOptics Social
Had trouble ordering replacement. Contacted help line and Jake was extremely prompted and helpful.
By GERALD
Response from ThinOptics· Feb 17, 2020
Hello, Gerald. Thank you for writing us a review. We are glad that you are happy with your experience with a colleague of mine. I will be sure to let him know. - Miguel, ThinOptics Social
i bought the reader quite sometimes, and unfortunately broken on nose side. i know this a lifetime warranty, but to Indonesia? i send an email, and voila, the next day Ian reply clearly explain . yes, it explain to pay US$ 10 (ouch), but when i enter the code, it become US$ 0,01. and entitled to 1 replacement every 6 months if needed i received in 20 working days, and impress with the new design.
By anto T.