Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,558 reviews
ThinOpticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,188 reviews with 5 stars · Clear filters
Jake was professional and to the point. Both are things I appreciate.
By Jonathan
Response from ThinOptics· Jun 26, 2020
Hello, Jonathan. Thank you for leaving us a review. We appreciate your feedback and I will be sure to share it with our team. - Miguel, ThinOptics Social
because of my ineptitude Ian had to process the order for me. He was gracious in doing so as well as very helpful throughout the process
By Walt R.
Response from ThinOptics· Jun 24, 2020
Hello, Walt. We appreciate your time leaving us a review. We do our best to provide exemplary customer service to all our customers. - Miguel, ThinOptics Social
I WAS SO VERY IMPRESSED WITH THE QUALITY OF CUSTOMER SERVICE I RECEIVED WHILE PLACING MY ORDER. A REPRESENTATIVE NAMED ANN WAS OUTSTANDING!!! SHE HELPED ME PLACE THE ORDER WHEN MY LAPTOP FAILED ME. ANN WAS VERY PATIENT, FRIENDLY AND INFORMATIVE. ANN MADE MY DAY BY GOING ABOVE AND BEYOND AND SAVING ME ADDITIONAL DISCOUNTS AND SHIPPING. I TELL EVERYONE ABOUT MY DELIGHTFUL EXPERIENCE WITH THE OUTSTANDING CUSTOMER SERVICE AND YOUR QUALITY PRODUCTS WHICH ALWAYS HAVE PEOPLE ASKING WHERE DID I GET THE GLASSES.
By Angie
TROUBLE GETTING REPLACEMENT GLASSES ,TRIED 3 TIMES. WAS GETTING FRUSTRATED. JAKE CAME ON THE CHAT LINE HELPED ME ,PLACED THE ORDER AND RESOLVED MY ISSUE. GREAT JOB, THANKS
By Joseph B.
Response from ThinOptics· Jun 19, 2020
Hello, Joseph. Thank you for writing us a review detailing your experience with us. I am glad that you were assisted well by my colleague. We do try our best to provide awesome customer service. - Miguel, ThinOptics Social
Excellent support and courtesy and efficiency and support.... by JAKE
By Marc
Response from ThinOptics· Jun 18, 2020
It is great to hear from you, Marc. Thank you for leaving us a review and we are glad that you experience an awesome customer service from us. - Miguel, ThinOptics Social
Angel was very professional and helpful. She processed my issue expeditiously. Very satisfied with her service and friendly manner.
By Isabel R.
Response from ThinOptics· Jun 18, 2020
That is so great to hear, Isabel. We love hearing back from our customers. Your sharing your experience with us is much appreciated. - Miguel, ThinOptics Social
Jake was very responsive and helpful resolving my order delay quickly with a replacement. Great customer service.
By Bill
Response from ThinOptics· Jun 18, 2020
Hi, Bill. Thank you for writing us a review. We appreciate hearing about your experience with us. We do try our best to always provide exemplary customer service. - Miguel, ThinOptics Social
ordered wrong case and will be sent proper case free
By Chet S.
Response from ThinOptics· Jun 18, 2020
That is wonderful to hear, Chet. We appreciate you leaving us a review. - Miguel, ThinOptics Social
