Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,558 reviews
ThinOpticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,188 reviews with 5 stars · Clear filters
so handy for restaurants and stores attached to cell phone. recently started needing readers and these are the best.
By WaMom
Response from ThinOptics· Oct 2, 2026
That is so fantastic to hear! The cell phone case design really is a game-changer for reading menus and checking prices on the go. Welcome to the reader club, and thank you so much for taking the time to share your feedback with us!
The two pairs of glasses that I ordered arrived promptly and work just as anticipated. They are so thin!
By Mlook
Response from ThinOptics· Oct 2, 2026
Thank you so much for the great feedback! We’re thrilled to hear that both pairs arrived quickly and that you’re loving how sleek and ultra-thin they are. Enjoy your new glasses, and please reach out if you ever need anything else!
Excellent service as always, thank you!
By Ken
Response from ThinOptics· Oct 2, 2026
Thank you so much for the kind words! We’re thrilled to hear that you consistently have a great experience with us. We appreciate your continued support!
I bought a pair of keychain reading glasses, and it's just great! Now that I had to contact customer service for the first time, I can say it was as excellent as their products. Good job!
By Andy D.
Response from ThinOptics· Sep 28, 2026
Thank you so much for taking the time to leave such kind feedback! We are thrilled to hear that you're loving your keychain reading glasses and that your first experience with our customer service team was just as great. Delivering top-tier products and support is always our goal, so knowing we nailed both for you truly made our day.
Incredible !!! I have orderd the wrong dioptries and they send me the right ones imediatly without charge . That is a real good customer care and a propper company . Respect and thanks a lot . Dr. Mihail
By Catalin D.
Response from ThinOptics· Sep 25, 2026
Thank you so much for taking the time to share this! Mistakes happen with strength selections all the time, and we never want you stuck with the wrong pair. Making sure you have the exact optics you need is always our top priority. We truly appreciate your support and respect!
ThinOptics stands behind his brand! I recently had an issue with my ThinOptics (could not get them out of the keychain case, AND could not find my receipt) I wrote to customer service, explained the situation, and without question they are sending a replacement. I am so grateful for this outstanding customer service and will recommend them to everyone! whenever I wear my glasses people always ask. Now I will happily refer friends, family, and sometimes strangers to ThinOptics.
By E K.
Response from ThinOptics· Sep 25, 2026
Thank you so much for this incredible feedback! We’re thrilled that our support team could turn things around for you and get a fresh pair on the way. Hearing that you share ThinOptics with friends, family, and kind strangers truly means the world to us—word-of-mouth recommendations from great customers like you are the highest compliment we could receive! Enjoy your new pair!
Exceptional customer service and great products for great prices. We have purchased three different ThinOptics products and could not be happier!
By M. K.
Response from ThinOptics· Sep 23, 2026
Thank you for taking the time to share your review! We pride ourselves on providing high-quality products at great prices, so knowing you've had an exceptional experience across all three purchases is fantastic to hear.
Outstanding Customer Experience! ThinOptics has definitely gained my trust. Their customer support team, especially Ian, was exceptionally helpful, fast, and attentive to my request. It’s rare to see a company care this much about customer satisfaction. Highly recommended!
By Rodrigo
Response from ThinOptics· Sep 17, 2026
We’re truly grateful for your kind words and for highlighting the outstanding support you received from Ian. It means a lot to know that our team’s attentiveness and quick response helped earn your trust. Providing exceptional customer care is at the heart of what we do, and feedback like yours reassures us that we’re on the right track. Thank you for recommending ThinOptics and for recognizing the effort we put into customer satisfaction. We’ll be sure to share your appreciation with Ian and the team.
