Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,558 reviews
ThinOpticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,188 reviews with 5 stars · Clear filters
quick, complete satisfaction
By Bob A.
Response from ThinOptics· Nov 4, 2022
Hello, Bob. Thank you for posting your positive review. At ThinOptics, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided promptly. - Miguel, ThinOptics Social
First of all, I love Thinoptics reading glasses. My husband and I probably have 10 pair between us in many colors and in both the round and the rectangular shapes. I've been buying Thinoptics since they started making reading glasses. They are so lightweight, you don't know you're wearing them. They are great quality lenses. (I like them better than the pair I had custom made at my optometrist.). The case they fit into is so thin, it takes no extra room in my purse. Now, for why I'm writing today. We recently bought the sunglasses, which also come in a slim case. I love the way they fit and how they look on my face. My husband loved his, too, even to the point that he always put them back in their case. Then he lost them two weeks ago. I ordered him a new pair this morning. 20 minutes after I placed the order, he called out that he found the sunglasses. I was able to contact customer care by chat and they cancelled the order for a new pair. My ThinOptic sunglasses don't replace my prescription pair because I do have a distance prescription. However, when I just need a pair for hanging around outside, they are great and are better looking than my other sunglasses.
By Marjorie K.
Response from ThinOptics· Nov 1, 2022
Hello, Marjorie. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Miguel offered too-drawer customer service with clear communication. Well done!
By David
Response from ThinOptics· Oct 31, 2022
Hello, David. Thank you for posting your positive review. At ThinOptics, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided promptly.
Great Company, we have had a few pair over the years. My husband broke his most recently both pair that he had for about a year and I purchased through amazon. I still have receipt and they did not hesitate to order me a replacement pair. Miguel helped me out through the online chat and took care of everything. Kristine
By Kristine
Response from ThinOptics· Oct 28, 2022
Hello, Kristine. Thank you for sharing a review of your recent experience. Our team here at ThinOptics is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.- Miguel, ThinOptics Social
Love my ThinOptics readers - so convenient! I was so disappointed when I broke a pair after about 6 months, but Ian saved the day and sent out a new pair right away!
By JKD
Response from ThinOptics· Oct 24, 2022
This review made our day! Having you with us was a pleasure for. We really value the fact that you are being so open with us and taking the time to share your feedback.- Miguel, ThinOptics Social
I love the Thin Optics product - always have readers when I have my phone thanks to the case that sticks on to the back of your phone. My last pair of thin optics broke, but when I went to claim my free replacement pair I found out that policy no longer existed. Ann, from customer service, honored the replacement policy and is sending me a replacement pair that are built better than the older style (which over time would break). She made it clear there is no longer a lifetime free replacement policy because the new thin optics are made stronger. Thank you for honoring the old replacement policy and I look forward to never having to call for a replacement pair! Having thin optics readers where ever I am makes life a lot "clearer."
By Christine S.
Response from ThinOptics· Oct 21, 2022
Hello, Christine. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Miguel, ThinOptics Social
As a motorcycle rider and hiker I love the ThinOptics. They are so small they fit anywhere from keychain to backpack. I broke on piece now and without any hesitation they replaced this one. Great uncomplicated service.
By Marc T.
Response from ThinOptics· Oct 21, 2022
Hello, Marc. Thank you for posting your positive review. At ThinOptics, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided promptly.
I had an issue with my order, the professional manner that it was handled by Miguel and his team was outstanding. I will definitely recommend you to all my friends and family. Thank you.
By David
Response from ThinOptics· Oct 21, 2022
Hello, David. Thank you for sharing a review of your recent experience. Our team here at ThinOptics is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
