West Bend Insurance CompanyReviews of thesilverlining.com

Terrible insurance company. This company insured a pest control company which recently treated our backyard with pre-emergent and caused thousands of dollars of property damage by backing into my RV gate that THEIR employee closed! The employee admitted it and now the company is hiding behind this greedy insurance company and refusing to reimburse us for any damage. Instead of doing the MORAL thing, they won't pay for my RV gate damage because I don't have a camera back there in my back yard showin the accident!

West Bend Insurance is one of the worst insurance companies I’ve ever had to deal with. Their driver was clearly at fault for the damages to my vehicle — even their own representative admitted during our conversation that she felt it was their driver’s fault. Yet instead of doing the right thing, they dragged the process out for weeks, refusing to respond and claiming they were “waiting on the police report.” When the report finally came back, they dismissed it as “not verbatim” and tried to lowball me by only offering to cover 50% of the damages. This is exactly what’s wrong with insurance companies today — they refuse to stand by their own words and fail to take responsibility. West Bend Insurance does not act in good faith, and I would strongly caution anyone against trusting them.

I've been insured with West Bend for many years and have had good billing, claims, and agent experience.