Beautiful orchid.
The plant is beautiful and in good condition. Communication regarding shipping was good and accurate regarding arrival date. This was a gift to a friend, and the gift note was not included.
By C K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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461 reviews
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Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.
The Sill (thesill.com) has 461 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 45 reviews with 4 stars · Clear filters
The plant is beautiful and in good condition. Communication regarding shipping was good and accurate regarding arrival date. This was a gift to a friend, and the gift note was not included.
By C K.
Shipping and delivery was quick and mostly without issues. One of the plants was in very bad shape, but once I contacted customer service, the issue was resolved in a friendly and timely manner.
By Justin H.
Ordered faux plants then received an email that my plants were being held back because cold weather would affect them. FAUX plants? I called in and they apologizsed and said they would send immeciately. One of the plants was shipped in a "Live Plant" box so maybe that was the problem. My faux plant are great and I would order again.
By McLindarella
Beautiful plants! One box was damaged but the olive tree inside seemed unharmed. It is struggling two weeks in despite careful attention to light, water and pH but hoping it is just shock from the shipping and bounces back.
By Lindy I.
I thought the plant would come potted in the pot I added on with it.
By Jack F.
Bought a alocasia, packaging was great, only one leaf that looked like it was going dormant. Only gave 4 stars because there is some white mold / fungus on two of the peddles that I'm trying to get rid of.
By Tadhg
I like my plant, but it is huge! I am worried about the leaves being cracked and brown.
By Nicole N.
Plant came on time and well packed
By Vidya J.