Received my orchid in perfect…
Received my orchid in perfect condition. Love the new addition in my plant collection
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
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461 reviews
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Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.
The Sill (thesill.com) has 461 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 271 reviews with 5 stars · Clear filters
Received my orchid in perfect condition. Love the new addition in my plant collection
By customer
Quick response by the team when reached out for an issue in the order and quick resolution as well.
By customer
Great customer service and my mother loved her Chinese evergreen.
By Lynn K.
Perfectly packaged and not so big, but assuming it will grow and bloom with good care.
By Stephanie I.
Timely response to my inquiry.
By Anita C.
We had a wonderful experience with The Sill. Our bush arrived beautiful, and very well packaged. We had some confusion about the information on the tag that came on our plant, but customer service quickly and kindly clarified the information! We would definitely recommend, and will absolutely be ordering from them again!
By Nikki P.
Excellent! Thank you received my English Laurel Topiary. It’s by far my favorite plant.
By Paul Keyes, J.
Excellent quality and service
By Patty T.