Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
The Sauna HeaterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Explore Premium Saunas Leading sauna retailer in the USA. Our expertise is in the traditional Finnish saunas, but we also offer options for infrared sauna goers and steam sauna creation. Our educational resources can be found on our Youtube channel which goes by the same name The Sauna Heater. We help people build better saunas!
The Sauna Heater (thesaunaheater.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
314 approved reviews, newest moderated first
Prompt, courteous service. I made a very small order but was given attention and service that one typically expects only when making a significant purchase. Highly recommend Sauna Heater
By Tom P.
Response from The Sauna Heater· Dec 22, 2024
We truly appreciate your feedback. Whether big or small, we’re always here to provide excellent service to every customer. Thanks for recommending us!
Working with the sauna heater was a great experience. Very knowledgeable and always willing to help me when picking what barrel and heater work best for me
By John C.
Response from The Sauna Heater· Dec 22, 2024
It means a lot that you had a positive experience working with us. We’re always happy to assist in choosing the right sauna!😊
Great Heater, but could really use better electrical drawings for the 12kw heaters.
By Chris D.
Response from The Sauna Heater· Nov 12, 2024
Thanks Chris! We're going to bring your feedback directly to HUUM. If you need any help with installation, don't hesitate to call us at (725) 777-5484.
I replaced my old steam generator through the sauna heater. I'm happy with the service.
By Joshua B.
Response from The Sauna Heater· Dec 22, 2024
Happy we were able to help with your replacement! Thank you for your kind words, and we’re here if you ever need assistance again.
The knowledgeable staff walked me through the purchase, ensuring I had all the components and was correctly sizing my heater.
By Michael W.
Response from The Sauna Heater· Dec 22, 2024
We’re happy to know our team made your purchase smooth and straightforward. Enjoy your sauna, and don’t hesitate to reach out if you need anything! 😊
Great prices, great communication and customer service 10/10.
By Raymond P.
Response from The Sauna Heater· Dec 22, 2024
Your feedback made our day! Thank you for the 10/10! 🙌
Ordering was easy and delivery was fast. Sauna shopping box had damage but NOT the sauna!
By Jean O.
Response from The Sauna Heater· Dec 22, 2024
We’re happy to hear your sauna arrived safe and sound! Thank you for choosing us and let us know if there's anything we can help with!
They accidentally shipped me the wrong model and made it right almost overnight! Great customer service!
By Douglas M. L.
Response from The Sauna Heater· Dec 19, 2024
Mistakes can happen, but we’re glad we could resolve this for you in no time! Thank you for trusting us and sharing your positive experience.
