Knowledgeable people easy to work with
Knowledgeable people easy to work with
By Keng
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Explore Premium Saunas Leading sauna retailer in the USA. Our expertise is in the traditional Finnish saunas, but we also offer options for infrared sauna goers and steam sauna creation. Our educational resources can be found on our Youtube channel which goes by the same name The Sauna Heater. We help people build better saunas!
The Sauna Heater (thesaunaheater.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
314 approved reviews, newest moderated first
Knowledgeable people easy to work with
By Keng
Great knowledge and customer service! Love my purchase of the Saunalife E7, go bigger if you can afford it, but it works great for my husband and I. The Harvia heater 8 KW gets the sauna super hot, the sauna is tight with no seam leaks. I would recommend this company 100%!
By Danelle H.
It took awhile to lock-in on the best sauna and heater combination for my situation. Appreciate the consultative selling. Looking forward to getting my sauna up and running
By Greg M.
Very informative and helpful
By Willie
The sauna heater arrived timely, met all of my expectations, and is getting hotquickly!
By Adam H.
I can’t say enough good things about this company. I neglected to do a consultation before buying my huum heater and unfortunately ordered a heater that was slightly undersized for my application. The entire crew has been great to work with and they have gone above and beyond to get me back on the right track. I would highly encourage buying from the sauna heater store, the customer service is amazing and worth doing business with!
By Michael W.
They were competitive with their pricing and had great knowledge about the products they offer
By Thad J.
From soup to nuts they are a well run company that is compassionate about what they do. Customer service is excellent and always pleasant. They were great guiding me to the correct size unit, assisting with proper ventilation and minor installation questions. I would highly recommend.
By Peter R.